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Resort Inventory & Revenue Manager

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Bangkok Owner Services · manager
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JOB SUMMARY The Resort Inventory & Revenue Manager – Level I position is responsible for maximizing the usage of developer, owner and rental inventory by developing and implementing optimal restriction and allocation strategies, consistently. This position is responsible for utilizing existing historical data and sales pace forecasts to determine the appropriate level of inventory to allocate (based on resort specific guidelines) for owner and exchange usage to ensure we receive the highest Owner Satisfaction Survey results achievable.

This position also works closely with the Regional Preview Inventory team to establish the best strategy for supporting the inventory requirements of Sales & Marketing and then implementing and managing all inventory related activities associated with the agreed upon strategy. Responsibilities also include the on-going development of seasonally competitive rental strategies for the marketplace and the day-to-day management and execution of the strategy.

The Resort Inventory & Revenue Manager will collaborate with Rental Marketing team to develop, implement and monitor demand generating strategies for need times as identified in the on-going 12-month projection process. This position will also complete the required analysis to determine the overall impact of the marketing strategy on the rental segment and identify opportunities for improvement (if applicable) going forward.

Position will be required to continuously evaluate the “Best Use” of available inventory striking the appropriate balance between owner demand, preview needs and rental demand while achieving budgeted rental sales targets. CORE WORK ACTIVITIES May include but not limited to: Ensures that owner, preview and rental inventory authorizations, restrictions and rates are consistently monitored and updated within MARSHA (Marriott’s Automated Reservation System for Hotel Accommodations) and other applicable systems.

Monitor owner, preview and rental booking patterns daily basis and modifies inventory authorizations to ensure straight-line availability and maximization of revenue potential as needed. Monitor actual reservation bookings against 12-month projections daily to determine if assumptions are ahead or behind pace. Gather and analyze the appropriate data to proactively develop relevant short and long-term sales strategies for optimizing available inventory.

Implement restriction and inventory strategies within MARSHA. As needed, communicate strategy changes to applicable stakeholders. Work closely with the Inventory & Revenue Management (IRM) team responsible for preview inventory. On an on-going basis verify that existing preview inventory allocations will be achieved and if not, determine the best use of available inventory. Conversely, proactively convey any opportunities to increase preview inventory allocations.

Gather and analyze the appropriate data to develop a Bulk Deposit inventory allocation strategy that balances owner, preview and rental requirements with the opportunity to meet Internal International’s demand. Gather and analyze the appropriate data to develop the appropriate Marriott Rental Inventory allocation and effectively manage all aspects of the program to ensure we consistently meet or exceed owner’s expectations.

Identify, develop and manage opportunities to increase revenues and decrease costs, preempting problems before they impact our business, anticipating future trends, and developing others as appropriate. Maintain a thorough knowledge of existing data within the business and/or procure the required data on a timely basis to ensure that the immediate needs of our internal customers can be met consistently.

On an on-going basis identify trends, future needs and obstacles to achieving business goals. Surface viable solutions and implement as needed. Support enterprise-wide initiatives such as Long-Range Planning (LRP) and Annual Budget process. Utilize all available

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