Senior Payroll Operation Specialist

JOB SUMMARY                      The Senior Payroll Operations Specialist is responsible for managing and coordinating end-to-end payroll operations across multiple countries within the Asia Pacific region. The role acts as a key liaison between internal stakeholders and outsourced payroll service providers to ensure payroll is processed accurately, timely, and in compliance with local statutory requirements and company policies.

The incumbent will support payroll governance, compliance activities, data validation, reporting, payroll accounting support, and process improvement initiatives. The role works closely with Human Resources, Finance, Tax, external payroll vendors, and business stakeholders to ensure effective payroll service delivery and a positive associate experience. WORKING RELATIONSHIPS                                    Primary Business Partners: Regional Finance & Accounting Team Payroll Accounting Team Human Resources Business Partners (HRBP) Corporate Compensation & Benefits Team Regional Business Leaders and Department Managers Shared Services Leaderships Team Interfaces With: Outsourced Payroll Services Providers HR System Administrators Government Agencies and Statutory Authorities Internal & External Auditors Banking Partners Associates across the Asia Pacific region JOB SPECIFIC TASKS                                                                                                                              Payroll Operations                                                                                                                                    Coordinate and oversee payroll operations across Asia Pacific countries, including Singapore, Hong Kong, China, Japan, Indonesia, Thailand, Australia, and other countries as assigned.

Review and validate payroll inputs submitted by HR and business stakeholders to ensure completeness, accuracy, and compliance with company policies. Work closely with outsourced payroll providers to ensure accurate and timely payroll processing. Validate payroll calculations, including salaries, allowances, overtime, commissions, incentives, bonuses, final payments, and statutory deductions. Review payroll output reports and identify anomalies, exceptions, or processing errors before payroll finalization.

Ensure payroll transactions are processed in accordance with local employment legislation, tax regulations, and corporate policies. Support payroll cut-off activities and ensure payroll calendars and deadlines are consistently met. Respond to payroll-related enquiries from associates and stakeholders. Payroll Compliance & Statutory Reporting Ensure payroll compliance with local labor laws, tax regulations, social security requirements, and statutory obligations in each country.

Coordinate and support statutory payroll submissions, including but not limited to CPF, MPF, social security contributions, tax filings, and other country-specific requirements. Process and monitor government reimbursement and grant claims where applicable. Support annual payroll reporting requirements, including IR8A, IR21, tax equalization reporting, and other employee tax-related filings. Monitor regulatory changes impacting payroll operations and recommend appropriate process updates.

Payroll Controls & Governance Maintain strong internal controls over payroll processes and employee data. Manage headcount reconciliations and validation checks to ensure payroll accuracy. Support payroll balance sheet reconciliations in partnership with Payroll Accountant. Support Internal and external audit request relating to payroll Ensure payroll records are maintained in accordance with company policies and data privacy requirements.

Safeguard confidential employee and payroll information at all times. Payroll Vendor Management Serve as key contact for payroll service providers on day-to-day payroll matters Monitor and manage the payroll processing timelines and escalate issues where nece