Performance Managment System Administrator

Agency Adult Correction Division COO - Administration Job Classification Title Staff Development Specialist II (NS) Position Number 60089564 Grade NC15 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws.

This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work The Performance Management System Administrator coordinates agency-wide performance management operations through functional system administration, program implementation, policy support, reporting, and user training.

The position administers the North Carolina Valuing Individual Performance (NCVIP) system, manages recurring performance management activities, coordinates system and process improvements, develops training and user-support resources, and provides backup administration for the agency’s Learning Management System (LMS). Key Duties Include: • Administer performance management system functions such as employee groups, goal assignments, performance record security, high-volume transactions, and data maintenance.

• Coordinate annual performance management cycles, implementation activities, work plans, deadlines, stakeholder actions, and issue follow-up. • Interpret performance management policies and procedures for use in system processes, operational guidance, training content, and individual case resolution. • Troubleshoot system, access, data, or process issues and coordinate resolutions with Human Resources staff, technical partners, trainers, or statewide stakeholders.

• Develop and validate reports used to monitor completion, identify exceptions, evaluate program activity, and support management decisions. • Assess user-support and training needs and develop job aids, user guides, process documentation, facilitator materials, or other instructional resources. • Deliver classroom, virtual, group, or individual training and coaching for employees, supervisors, Human Resources staff, trainers, or other system users.

• Evaluate system use, participant feedback, policy changes, or recurring process issues to revise training, guidance, and program procedures. • Provide backup administration for the Learning Management System, including user support, reporting, training content maintenance, or assigned system activities. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $55,221 -$96,639 Recruitment Range: $55,221 - $66,944 Repost - Previous Applicants Do Not Need To Reapply In Order To Be Considered For This Vacancy.

Internal Posting - this is an internal posting open only for current North Carolina state government employees, and eligible state government Reduction In Force (RIF) candidates from North Carolina state government, or current temporary employees. The Posting Will Close At 11:59 P.M. The Night Before The End Date This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Demonstrated experience administering an HR system such a Human Resources Information System, Learning Management System (preferably LMS), performance management platform (preferably NCVIP). Documented experience coordinatin