Director of Engineering Core Commerce Platform

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. YOUR MISSION As Director of Engineering - Core Commerce Platform, you'll own the technology foundation that powers every commercial transaction across our DTC ecosystem - a portfolio of mission-critical commerce capabilities with direct, visible impact on the business.

This is a platform-first, API-first engineering leadership role at the heart of how PUMA sells online. You'll architect and deliver a composable commerce foundation built on best-in-class packaged solutions and open-source technologies, making every capability pluggable, scalable, and reusable across channels. AI-native engineering is core to how we build here: you'll embed intelligent automation, agentic workflows, and AI-driven decision-making directly into the commerce engine.

As PUMA continues to scale its DTC Engineering organization, our leaders are expected to be visible culture builders. These roles are office-based and require regular in-person collaboration to accelerate decision-making, strengthen team cohesion, foster innovation, and build a world-class engineering capability from the ground up. Key Responsibilities & Scope of Ownership: Basket & Checkout - cart management, checkout orchestration, address, tax, and shipping services.

Payments - payment gateway integrations, payment method management, fraud signals, refunds, and reconciliation. Cross Channel Inventory Availability - A centralized availability layer acting as the single source of truth across all channels, governed by real-time ATP calculation and network/channel segmentation. Omnichannel Order Management System (OMS) - order lifecycle, inventory allocation, split fulfilment, returns and exchanges.

Post-Order - fulfilment tracking, consumer notifications, returns portal, and post-purchase experience. Social & Agentic Commerce - conversational commerce, social checkout integrations, AI agents for purchase assistance and order management. API-First & Composable Commerce Architecture Define and execute a composable, API-first commerce architecture ensuring every capability is exposed as a clean, versioned, and well-documented API consumable by any channel (web, mobile, voice, agentic).

Own the composable commerce reference architecture for DTC: MACH-aligned (Microservices, API-first, Cloud-native, Headless) services that integrate seamlessly with SFCC, Fluent Commerce, and APIGEE. Design for pluggability that ensures payment providers, fulfilment partners, and loyalty engines can be swapped or extended with minimal coupling. API governance - versioning strategy, deprecation policy, and contract testing.

Technology Vision & Product Roadmap Delivery Own the technology strategy and engineering roadmap for the Core Commerce Platform, delivered in partnership with the product organisation. Balance investment between packaged solution capabilities (SFCC, Fluent Commerce) and custom open-source components by making principled build/configure/extend/buy decisions. Packaged Solutions & Open-Source Engineering Lead Salesforce Commerce Cloud (SFCC) platform engineering for commerce services.

Technical & strategic ownership of OMS configuration, customisation, and integration including order routing rules, inventory network design, SLA management. Drive payments engineering: integration with payment gateways (e.g. Adyen, Razorpay), tokenisation, alternative payment methods, and reconciliation. Scalability, Reliability & Governance Own SLAs, SLOs, and SLIs for all Core Commerce Platform services by ensuring 99.99%+ availability for checkout and payments during peak commerce events.

Lead cap