Software Deliveries and Operations Leader (DOL)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Join Roche, where every voice matters. The Position Software Deliveries and Operations Leader (DOL) Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business-minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting-edge digital technologies, harnessing the potential of artificial intelligence, data, and scalable tech innovations.

Driven by purpose and passion, we’re building a future where digital is a core strength across all of Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter for millions of patients around the world. At Roche, we offer a hybrid work model that combines flexibility with in-person collaboration. For now, we require our employees to be in our offices on average two days per week.

The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events. Who We Are At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all.

We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients. Role Purpose The Deliveries and Operations Leader (DOL) acts as the operational backbone of the A&SE CIx & DDS organization, serving as a servant-leader who shields product teams from administrative bureaucracy and operational overhead.

Partnering with group RTEs and Leadership, the DOL ensures strategic traceability by maintaining a clear link between portfolio goals and team execution. The role is dedicated to driving operational excellence, harmonizing reporting, and providing "decision-ready" visibility to executive stakeholders to ensure the organization remains focused on delivering value. The Opportunity Strategic Alignment & Traceability: Ensure a continuous link between organization OKRs and product delivery, providing the strategic context necessary for teams to make autonomous, high-quality decisions.

Operational Excellence & Governance: Lead the operations of services and products to achieve fit-for-purpose service levels in productivity, quality, and cost, while driving the adoption of standardized operating models. Executive Visibility & Reporting: Act as the single source of truth for tracking investments, capacity, and risks, absorbing ad-hoc reporting requests to protect delivery teams from distraction.

Risk & Dependency Mitigation: Identify and resolve structural bottlenecks and cross-team impediments, coordinating critical integration points across different product lifecycles. Vendor & Stakeholder Management: Manage business partnerships with internal and external stakeholders, ensuring vendors adhere to stated Service Level Agreements and Statements of Work. Who You Are: Here’s what we’re looking for: We are looking for an experienced, motivated RTE/PL/Software Delivery Lead who thrives in guiding and coaching the Clinical Insights and DDS engineering teams (~300 people).

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