Financial Services Representative (Part Time)

The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily outbound calling, including high-volume collection activity, meeting with customers in person, and closing loans. The FSR is accountable for keeping accounts current while consistently generating new business.

Success in this role requires the ability to manage a fast-paced workload, handle challenging conversations, and meet performance goals across sales, collections, tax services, and branch operations, with opportunities for performance-based earnings and advancement. Compensation   $15–$18 per hour, based on experience and location, plus performance-based bonus opportunities. Total earnings increase with strong individual and branch performance.

Why Join World :   Strong growth opportunities   – Many of our leaders, including executives, started in this role   Promote-from-within culture   – A large percentage of team members advance into leadership roles   Performance-based earnings   – Bonus opportunities tied to branch results   Comprehensive benefits for all stages of life   – Including major medical, dental, vision, life insurance, long-term disability, and free mental health support   Retirement and time off   – 401(k) with company match, paid holidays, and vacation time   Community focus   – Paid volunteer time and a strong commitment to giving back   Work-life balance   – Predictable   schedules with a focus on time outside of work     About World Finance :   World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company.

Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit-building solutions. With over 1, 0 00 branches across 16 states, we are committed to serving the communities where we live and work. Essential Duties and Responsibilities:   Drive and close loan sales by taking applications, explaining terms, and asking for the business    Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment    Manage delinquent accounts by securing payments and setting payment arrangements    Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services    Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations    Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution    Process payments, account updates, tax-related documentation, and document all activity in company systems    Maintain accurate and compliant records, including timely credit denial letters and required tax documentation    Handle and balance cash, and complete required bank runs to deliver deposits    Follow company policies, procedures, and regulatory requirements    Complete required training and meet performance expectations for sales, collections, tax preparation, and account management     Basic Requirements :   High school diploma or equivalent   Valid driver’s license, reliable transportation, and current insurance   Must be able to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation   Ability to obtain required insurance licensing   Experience & Skills :   Experience in sales, customer service, collections, or account management   with measurable results   Proven ability to handle   high-volume calls and difficult customer conversations   Track record of meeting or exceeding   goals in a fast-paced environm