Certified Medical Assistant (CMA) - Douglasville Orthopedics and Sports Medicine

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Work Shift Day (United States of America) Job Summary: The Musculoskeletal (MSK) Certified Medical Assistant functions under the direction of the Physician/APP, Nurse Supervisor/Clinical Lead, and/or Practice/Office Manager. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the physician's direction. Includes preparing patient for exams, assisting during treatments, coordinating tests and follow-up care, and documenting in the medical record.

Assists with explaining patient instructions to the patient/family. Demonstrates competency and skills to serve patients of all ages including neonate, infant, child, adolescent, adult and geriatric populations. Core Responsibilities and Essential Functions: Clinical and Non-Clinical Duties and Expectations * Rotates among various clinical and non-clinical service areas, such as x-ray (where performed), and front office.

* Registers patients upon entrance to facility. * Assists with completion of FMLA forms. * Coordinates/communicates information with Workers Compensation Adjuster. * Orders clinical supplies and stock exam rooms. * Prepares exam rooms to aid physicians with treatment of patients. * Performs vital signs and gathers information to prepare patients for provider examination. * Assists physician/APP with bracing, splinting, casting, injections, suture, and staple removal.

* Performs basic wound care under the direction of the physician/APP. * Performs as a medical scribe, assisting physician/APP with documentation of progress note and order entry. * Assists with the preparation of pharmaceutical refills for physician/APP approval. * Performs precertification of surgery, schedules surgery, and post operative therapy, and home health care. * Assists with DME orders and instruction for patients.

* Maintains required clinical logs: cast saw, eye wash stations, emergency boxes, oxygen tanks. * Assists with medical assistant student clinical rotations and mentorship, and cross-training of other team members. * Assists with patient calls and inquiries, and escalates triage calls to the RN, APP, or physician. * Anticipates and maintains the safety needs of the patient. * Ensures accurate and timely documentation in the EMR.

Diagnostic Imaging and Laboratory Duties and Expectations (In areas performed) * Perform radiographic and other diagnostic imaging procedures to assist clinical team and physicians in treatment of the patients. * Prepare and position the patients for imaging procedures ensuring all proper techniques including radiation protection. * Obtain optimum views as ordered by the physician * Process images and review for proper identification and quality control.

* Cross train other team members * Complete and maintain logs, reports, and documentation *Process, log and prepare labs for shipment to laboratory Patient Liaison * Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity.

* Always partners with the patient and significant others and/or family (as appropriate) using such appropriate method for setting and purpose (e.g.,huddles; interdisciplinary rounds; just in time and explanation of physicians instructions); keeping the patient at ease in the physicians office, and making the patients goals the focus of the plan of care. * Practices using current clinical practice sta