About this role: Wells Fargo is seeking an Operations Manager for Wire Payments to provide oversight of complex payment operations, mitigate operational risk and internal control requirements. In this role, you will: Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance Engage stakeholders and internal partners associated within the Operations area Work independently on moderately complex issues and projects Identify opportunities for process improvement and risk control development and escalate issues to more experienced management Provide training, performance, evaluation and coaching of less experienced team Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility Provide responsibility for budget and financial performance Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Manage allocation of people and financial resources for Operations Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 5+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of leadership experience Desired Qualifications: University degree in Business, Commerce, or any other discipline Extensive experience in banking operations.
Experience in payment processing. Knowledge in the following: International Funds Transfer, SWIFT, Federal Reserve Wire Transfer Payments, Foreign Exchange Payments Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Strong attention to detail and accuracy skills Ability to work effectively in a team environment Sound risk management mindset Knowledge on Message types of SWIFTS, FED WIRE, CHIPS Fluent in both verbal and written communication skills Proven management skills with ability to analyze issues and provide solutions in a tactful manner Ability to work independently and provide support on flexible hours/working days Demonstrated leadership and people skills Well organized, initiative-taking, constructive and capable of motivating teamwork Transition/Process migration experience in a shared service environment Job Expectations: Flexible in working in any shift Must be amenable to working on-site in BGC, Taguig City Posting End Date: 27 Aug 2026 *Job posting may come down early due to volume of applicants.
We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as