Senior Account Manager Benelux - UpToDate

Are you ready to drive growth in healthcare while working with one of the world’s leading clinical decision support solutions? For   UpToDate (part of Wolters Kluwer Health ) , w e are looking for a trilingual   Senior Account Manager Benelux   to join our team at Wolters Kluwer   in Alphen   a/d   Rijn . About Wolters Kluwer & the Team Wolters Kluwer Health is a global leader in healthcare information and clinical decision support.

Within our   Clinical Effectiveness   division, we empower healthcare professionals to make informed decisions at the point of care. Our flagship solution,   UpToDate , is trusted by clinicians worldwide and holds an   exceptional market share of over 98% in hospitals across   the Benelux . It delivers evidence-based recommendations grounded in the latest scientific research, directly   impacting   patient outcomes.

You’ll   join an   international, collaborative team   spanning the Benelux, Nordics, and beyond. Locally, you will work closely with Sales   and   Customer Success   colleagues , in a culture defined by   trust, teamwork, and long-term relationships . About the Role As a   Senior Account Manager , you will take ownership of an established client portfolio across the Benelux, with a strong focus on   Belgium (including Wallonia)   and the Netherlands.

This is a   strategic,   value-based   sales role   where success is defined by   retention   and sustainable growth . You will engage with high-level stakeholders such as physicians, hospital leadership, and C-level decision-makers to position the value of our solutions. What   Will   You   Do? Manage and grow a portfolio of existing healthcare clients (hospitals, universities, medical institutions) Drive   contract renewals   and ensure high customer retention   Identify   and develop   cross-sell and upsell opportunities   ( e.g .

Lexidrug ) Build and manage your   sales pipeline , contributing to new business growth Deliver compelling   value-based sales conversations   with senior stakeholders   Conduct regular   client visits to drive   customer engagement   (minimum 4 touchpoints per year, including on-site visits)   Analyze usage data to   optimize   adoption and   demonstrate   ROI   Collaborate closely with   Customer Success   on onboarding, training, and customer engagement   Maintain   accurate   activity   tracking and pipeline management in   Salesforce (CRM)   Stay on top of market developments (including AI innovations) and translate them into customer value     What Makes This Role Interesting?

Market leader position : Work with a product that dominates the market and truly makes a difference in patient care   Strategic impact : Engage in meaningful, high-level discussions that influence healthcare outcomes   Relationship-driven sales : Focus on long-term partnerships   and value-based selling   International exposure :   Collaborate   across   regions     High ownership : Manage your own territory and customer strategy   Content-driven conversations : Combine commercial skills with medical and scientific insights     Your   Profile Fluency in   Dutch, French and English is required Minimum   5 years of experience   in account management   and/ or field sales   Proven experience selling SaaS / software solutions.

Experience in the   healthcare / medical / clinical solutions sector is considered a plus but not required. Strong   track record   in   value-based selling and negotiating at senior (C-level) stakeholders   Experience working with   CRM systems   (Salesforce)   Excellent   communication   and   presentation   skills   You   are   also :   A strong relationship builder who inspires trust at all levels   Confident and resilient in complex negotiation environments   A team player who thrives in a collaborative and supportive culture   Authentic, reliable, and motivated by long-term success rather than quick wins     Why   You’ll   Love This Role A   strategic and stable value-based sales role   with long