Contract Clinical Diabetes Specialist - Ottawa/Kingston, Ontario

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the t:slim X2 insulin pump with Control-IQ technology — an advanced predictive algorithm that automates insulin delivery.

But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://tandemdiabetes.com . A DAY IN THE LIFE Directly responsible for the promotion and sale of Tandem Diabetes products and clinical services within an assigned territory.

The Clinical Diabetes Sales Specialist is expected to plan and ensure achievement of sales goals through clinical education and acceptance of Tandem products’ insulin pump therapy. Identifies potential customers, establishes, and develops business relationships to facilitate the sales of Tandem Diabetes' products and clinical services. Uses clinical expertise to provide account sales support and continuing education in direct contact to people with diabetes (PWD), physicians and other health care professionals on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace in order to generate sales.

Promotes Tandem Diabetes products and services by providing additional education on topics such as diabetes self-management skills, emergency management and community resources as determined by client needs. This is a remote fixed term role and the territory is Ottawa/Kingston, and the idea candidate will live within the territory and travel to Peterborough as needed. The CDS role at Tandem is also responsible for; Covers assigned territory to ensure the territory meets or exceeds company sales goals as established by Sales Management.

Develops successful strategies to address clinical concerns in the sales territory to ensure the sale of Tandem Diabetes products/services and to ensure the retention of existing relationships. Efficiently uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied. Effectively promotes Tandem’s unique market position, approach and value to the customer/potential customer (e.g., ability to integrate/coordinate with health care team members, , clinical and technical differentiation from competitors).

Provides information in a professional manner to various health care professionals (MDs, RDs, RNs, CDEs, RPhs, etc.) in order to educate them about the advantages of Tandem products and encourage recommendation of Tandem products in the management of diabetes. Creates value for the health care professionals by differentiating Tandem Diabetes Care products and clinical services. Educates /customers (HCP and PWD) regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues.

Schedules and delivers pump trainings in the assigned territory for, customers, and health care professionals (Clinical Diabetes Educators, Endocrinologists) in order to familiarize, customers, and health care professionals with the benefits of Tandem Diabetes’ pumps and related services. Troubleshoots and helps to resolve customer clinical and technical challenges. Establishes and maintains excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products /services.

Conducts educati