Coupa Procurement Systems Analyst

101549 701 Cool Springs Blvd, Franklin, Tennessee 37067 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview   Manages all aspects of procurement applications, Coupa, and any additional procurement applications used by the Procurement Department.

As the subject manner expert for the applications, will perform training, configure updates, create and maintain customer catalogs, work with customers on transactions, purchase order/ invoice processes, and is the front line to contact IT. Responsibilities Manages the day-to-day system administration and operations of procurement tools, including user profiles and security, ensuring valid catalog content from suppliers, and data interfaces with IT Designs and maintains the systems configuration and unique work flow for order approval routing for each spend category.

Each work flow and approval routing is unique to each user and spend category and the system admin must use systems thinking to anticipate downstream implications. Assesses, resolves, and/or triages issues received from end users Coordinates with procurement systems vendor and internal resources to facilitate on-boarding, tracking and reporting for new suppliers, spend categories, and users within the system.

Develops, maintains and delivers procurement systems documentation and training to end users and super users Analyzes systems workflow and enhancements to assess impact on operational processes and manage changes Develops, manages, and implements email campaigns and surveys Reviews and approves purchase orders submitted and processed in the purchasing system. Verifies product, price, quantity, and supplier Expedites purchase orders at the request of management to meet business needs.

Reviews open purchase order report to identify potential past due orders Researches and resolves purchase order problems and issues in collaboration with sourcing staff and suppliers Provides technical assistance, support, and guidance to end users of purchasing system Administers the end user profiles and the update of catalogs and pricing within the purchasing system Assists with monitoring inventory levels and status of open orders Loads executed supply agreements into the contract management system Education and Experience Requirements Bachelor’s degree in information technology, business or a related field required Experience with procurement or supply chain management systems strongly preferred Experience with website development and WordPress strongly preferred Experience with email campaign preferred Knowledge, Skills, and Abilities Negotiation and influencing skills Business and financial acumen Organizational, project and process management and leadership skills Written and verbal communication skills, including delivering presentations Business process analysis skills Attention to detail and quantitative analytical skills Ability to operate independently and collaboratively within a team Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Ability to build relationships and provide customer service and user support Knowledge of supply chain management or related systems Knowledge of inventory management, contract administration, logistics, and/or procurement preferred Knowledge of company products and services Attention to detail and accuracy in data entry and calculations Written and verbal communication skills Time management skills, including punctuality for on- time attendance Ability to prioritize, organize, and perform multiple task Physical Demands & Working Conditions The physical demands described here are representative of those that must