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Client Executive

transunion.wd5.myworkdayjobs.com

Chicago, Illinois

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Client Executive (CE) will report into a sales VP Industry Executive, and be responsible for managing and growing assigned client relationships, driving revenue through strategic account planning, disciplined sales execution, and strong coordination across TransUnion resources. The CE owns the day-to-day commercial relationship, understands client business issues, identifies growth opportunities, and ensures TU solutions deliver measurable value for clients.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview and Core Responsibilities Own and execute account plans for assigned clients, including retention, growth, pipeline development, forecasting, and revenue delivery. Build strong relationships with client stakeholders and serve as the primary commercial point of contact for day-to-day account activity. Develop a clear understanding of each client’s business priorities, operational challenges, and growth objectives to position relevant TU solutions.

Coordinate internal resources across product, solutions consulting, operations, legal, pricing, implementation, and support teams to deliver a consistent client experience. Manage opportunity progression from discovery through proposal, negotiation, contracting, implementation handoff, and post-sale follow-up. Maintain accurate pipeline, account notes, forecasts, and key client activity updates in required sales systems.

Identify expansion opportunities by monitoring client usage, market signals, competitive activity, performance trends, and client feedback. Prepare for and participate in client meetings, business reviews, renewal discussions, and key sales events. Escalate client risks, service concerns, pricing issues, and product needs early to protect the relationship and keep execution moving forward. Required Knowledge and Experiences Ability to manage assigned client relationships and execute account plans.

Strong communication, presentation, negotiation, and follow-up skills. Proven ability to build trust-based relationships with clients and internal partners. Strong problem-solving skills with the ability to identify client needs and match them to practical solutions. Experience managing pipeline, forecasting revenue, and progressing opportunities through a structured sales process. Ability to coordinate cross-functional teams and communicate clearly on priorities, risks, and next steps.

Working knowledge of data, analytics, financial services, credit, risk, or fraud solutions. Travel: 25% to 50% of the time, based on client needs. Benefits that support every part of your life: At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.

Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection : We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future : Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP).

Tap financial wellness resources, career coaching, and optional long‑term care insurance to

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