Patient Logistics RN/Paramedic/EMT-Transfer Center

Employment Type: Part time Shift: Rotating Shift Description: At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois.

But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. Position Title: Patient Logistics RN or EMT or Paramedic                                        Department: Regional Referral Center Onsite at MercyOne Genesis Davenport East campus!

Schedule: PRN Need to be open to working nights POSITION PURPOSE   The Patient Logistics RN serves as the primary clinical coordinator for complex patient transitions across the healthcare continuum. This role manages   inter ‑ facility   transfers by integrating advanced clinical assessment, situational awareness, and   real ‑ time   decision-making to ensure patients are placed at the   appropriate level   of care in   a timely   and safe manner.

Acting as the first clinical point of contact for   referring   hospitals, providers, and healthcare facilities, the RN evaluates patient acuity, determines   appropriate clinical   pathways, and   anticipates   potential risks during transfer or transport. The   Patient Logistics   RN functions as a critical communication hub—linking referring providers, accepting clinicians, receiving units, transport teams, and family members—to ensure   accurate , comprehensive, and clinically relevant information flows between all parties.

This role requires strong clinical judgment, rapid prioritization skills, and the ability to navigate bed capacity constraints, operational limitations, and emergent care needs. Through diligent attention to regulatory requirements, specifically EMTALA and other transfer-related standards, the   Patient Logistics   RN upholds patient safety, compliance, and continuity of care. By   optimizing   resources,   advocating for   patients, and   facilitating   efficient transitions, this role significantly influences patient outcomes, throughput performance, and overall healthcare system efficiency.

ESSENTIAL FUNCTIONS   Knows, understands, incorporates, and  demonstrates  the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Facilitates and coordinates patient transfers between healthcare facilities, departments, and units to ensure   timely , safe, and   appropriate transitions   of care. Performs rapid clinical assessments of transfer requests to   determine   patient acuity,   appropriate level   of care, and   required   service line support.

Communicates clearly and professionally with physicians, nurses, transport teams, and staff at sending and receiving facilities to ensure complete and   accurate   clinical information exchange. Manages multiple, concurrent phone interactions and prioritizes tasks effectively to minimize delays in patient movement. Documents all transfer-related information accurately and thoroughly in electronic health records and transfer management systems, ensuring regulatory and EMTALA compliance.

Coordinates transportation arrangements, including ground and air medical transport, ensuring   appropriate crew   level, equipment needs, and patient safety considerations. Monitors real-time bed availability and collaborates closely with bed management and operational teams to   optimize   placement and throughput. Serves as a clinical resource to internal and external stakeholders   regarding   transfer processes, level-of-ca