HR Colleague Relations Partner

Employment Type: Full time Shift: Description: POSITION PURPOSE The Senior Colleague Relations Partner is an experienced and trusted partner who provides guidance and colleague relations subject matter expertise to Regional Health Ministry (RHM) leadership, managers, and colleagues in promoting and fostering of a fair, positive, and collaborative working environment. In collaboration with Regional Health Ministry (RHM) management, HR Business Partners (HRBPs), and regional Colleague and Labor Relations Center of Expertise (COE) leadership, contributes to the development, implementation, and management of colleague relations strategies, philosophies, processes, and programs.

Regularly interacts and consults with RHM management and regional Colleague and Labor Relations COE leadership to collectively manage, resolve, and trend colleague relations matters, including planning and conducting high risk and complex investigations and responding to complex and sensitive internal and external party complaints. Adds value to the organization by providing expert colleague relations guidance and solutions with a focus on enabling the achievement of Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture.

ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. In conjunction with the Regional Director/Manager, Colleague Relations, HR Business Partners (HRBPs), and the regional Colleague and Labor Relations COE leadership, provides specialized expertise and consultation in the planning, defining, and application of colleague relations policies, processes, programs and initiatives within their Regional Health Ministry (RHM)/organization to monitor the impact and effectiveness of the Colleague and Labor Relations COE to promote and foster a fair, positive, and collaborative working environment.

Provides colleague relations specific expertise to coach and counsel RHM management through the resolution of complex and high risk colleague relations matters, including but not limited to counseling and coaching colleagues on performance and/or disciplinary issues, investigating and responding to formal internal and/or external sourced colleague complaints, handling and responding to formal colleague complaints through the problem resolution process, and managing and resolving other fitness for duty, diversion and/or reasonable accommodation matters.

Works collaboratively with regional directors, HRBPs, RHM management, and HR leadership to effectively identify, manage, and mitigate organizational risk, by ensuring HR compliance and consistency in the administration and delivery of colleague relations services; readily partners with key internal and external customers such as Risk Management, Legal Services, Integrity and Compliance, and other state and local regulatory bodies and organizations.

Measures and monitors the impact of broad and over-arching colleague relations programs and initiatives within the RHM/organization by collecting actionable data and conducting qualitative and quantitative analysis; is able to effectively develop and communicate any necessary remediation plans to RHM/organization management, HRBPs, and regional Colleague and Labor Relations COE leadership. Manages, and facilitates the problem resolution process for colleagues involving complex and sensitive colleague relations matters, conducting investigations as needed, documenting findings and outcomes, and making appropriate and objective recommendations to management for resolution; leads other colleague relations projects and assignments as needed.

Objectively and expertly resolves high-risk and sensitive colleague relations matters within the Just Culture framework, developing and supporting strategy development and completion of large, complex investigations, data collection and corroboration of facts, and recommendations fo