Copilot said: Key Account Manager Location: Finland Reporting to: Country Sales Lead Grow businesses. Build partnerships. Make an impact. At Unilever Food Solutions, we are passionate about helping foodservice operators succeed. We combine culinary expertise, market insights, and a deep understanding of customer needs to create solutions that help our customers grow their businesses and delight their guests.
We are looking for a Key Account Manager to join our Finnish sales team. This is an exciting opportunity for someone who enjoys building strong customer relationships, identifying growth opportunities, and making a measurable impact in a dynamic and growing market. In this role, you will work with a diverse range of foodservice customers, including workplace restaurants, contract caterers, educational institutions, healthcare providers, hospitality businesses, local restaurant groups, and national chains.
You will play a key role in helping customers grow while contributing to the continued success of Unilever Food Solutions in Finland. What You'll Be Doing Drive New Business Growth You will identify and develop new business opportunities across the foodservice market by: Building and maintaining a strong pipeline of prospective customers. Developing relationships with key decision-makers and stakeholders.
Understanding customer challenges and identifying opportunities to create value. Presenting tailored solutions and negotiating mutually beneficial commercial agreements. Converting opportunities into long-term business partnerships. Develop and Grow Customer Accounts You will be responsible for managing and developing a portfolio of customers by: Building trusted, long-term partnerships with customers.
Creating and executing customer growth plans. Identifying opportunities to increase category and product penetration. Conducting regular business reviews and performance discussions. Supporting customers with ideas and solutions that help improve their business performance. Shape Customer Strategies Working closely with customers and internal teams, you will: Develop annual business plans and growth strategies.
Identify market trends, customer needs, and emerging opportunities. Use customer insights and commercial understanding to drive sustainable growth. Partner with culinary, marketing, and sales colleagues to deliver innovative customer solutions. Manage Commercial Agreements and Opportunities You will support the successful management of customer agreements by: Preparing commercial proposals and supporting documentation.
Supporting customer tender and contract opportunities where applicable. Ensuring agreements are implemented effectively. Monitoring contract performance and identifying opportunities for future growth. Build Your Network and Industry Presence You will represent Unilever Food Solutions across the industry by: Participating in customer events, trade fairs, and industry forums. Building relationships with customers, distributors, wholesalers, and other key stakeholders.
Sharing market insights and opportunities with colleagues across the business. What Success Looks Like Success in this role will be measured through: Customer growth and retention New customer acquisition Revenue and profitability delivery Successful implementation of customer growth plans Strong customer relationships and satisfaction Pipeline development and conversion Effective management of commercial agreements and opportunities What We're Looking For We're interested in hearing from people who bring a combination of commercial thinking, customer focus, and a passion for building relationships.
Experience You may be a great fit if you have: Experience in sales, account management, business development, or customer-facing commercial roles. A successful track record of delivering business growth. Experience building strong customer relationships and influencing stakeholders. Experience within foodservice, hospitality, consumer goods, w