Student Operations Coordinator

Role type:  Full-time; Fixed term for 2 years Faculty: Engineering & Information Technology Salary: UoM 5 - $86,943 - $99,864 p.a. plus 17% super  Central coordinating role across multiple student spaces / enhance hands-on student experience in workshops and makerspaces / join FEIT’s Infrastructure Team Apply to coordinate student operations, helping deliver safe, inclusive and high-quality spaces for FEIT students.

Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities. The University of Melbourne   We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website. Your next career opportunity   In this Student Operations Coordinator role, you will coordinate student operations across FEIT workshops and makerspaces.

You will streamline rostering, inductions and documentation, helping deliver safe, reliable and inclusive student spaces. What you will deliver:   Coordinate day-to-day activities and rosters for Student Operations Officers to ensure consistent coverage and service. Act as the operational link, sharing priorities, policy updates, incidents and training needs across the operations team. Maintain and improve shift documentation, SOPs and operational reports, capturing service metrics to support continuous improvement.

Support scheduling and administration of inductions, workshops and training, including attendance and competency records. Assist with club and event liaison, coordinating makerspace access and supervision for student projects and activities. You may be a great fit if you:   Bring experience working in customer service environments delivering reliable, high-quality support to diverse users. Demonstrate strong interpersonal, verbal and written communication skills for effective coordination and information sharing.

Show a growth mindset, contributing practical ideas to improve processes, documentation and student service experiences. Offer proven ability to follow procedures in operational settings, escalating issues and risks appropriately when needed. Hold familiarity with laboratory, workshop or makerspace environments, including basic health and safety practices. Bring experience supporting students or student-focused services, ideally within education or research-intensive organisations.

For further information please refer to the attached PD. What we offer you! We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:  Build future financial security with 17% superannuation Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being  Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company  Health and well-being services including a leading Employee Assistance Program  For more information check out our benefits page!

Your new team You will join the Faculty of Engineering and Information Technology’s Infrastructure Team, supporting cutting-edge teaching and research spaces. The Workshop, Makerspaces and Engagement Team enables safe, hands-on learning through well-managed workshops, makerspaces and informal student areas. You will collaborate with technical, operational and student-facing colleagues, contributing to consistently excellent user e