Director, Data Products & Engineering, Operations NA

About Vantage Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Operational Excellence   Department   The Operational Excellence team establishes the systems, practices, and culture that enable Vantage to operate at scale across North America with consistency, quality, and speed. We strengthen the scalability and effectiveness of NA Operations - including Mission Critical Operations, Sales Engineering, Customer Experience, and Design Integration - by partnering with business leaders and global functions to standardize how we work, drive process excellence, deliver strategic programs, enable data-driven decisions, and embed continuous improvement and transformation.

Operational Excellence at Vantage is hands-on and   impact-driven . We blend delivery discipline, systems thinking, and best-in-class operational practices to address root causes, improve efficiency, and accelerate outcomes. Our team members lead high-impact initiatives, shape cross-functional ways of working, and directly influence how Vantage delivers on its growth, operational, and customer commitments.

Position Overview   This role will be based in Denver, CO. Following our flexible work policy (3 days in-office, 2 days flexible). The Director, Operations Data Products & Engineering   leads the data product management and technical delivery capability for North America Operations. This role owns the integrated Operations data product portfolio and roadmap, translating operational priorities and intelligence requirements into trusted, scalable, and reusable products that improve how Operations plans, executes, predicts, and makes decisions.

Reporting to the Vice President of Operational Excellence, the Director builds and leads a multidisciplinary capability spanning data product management, data engineering, analytics engineering, business intelligence, governance, and solution delivery. As the portfolio evolves, the Director may establish dedicated product leadership for priority domains based on their scale, complexity, and strategic importance.

Serving as the primary Operations counterpart to Global Data & AI, the Director aligns Operations priorities with enterprise data and AI roadmaps, platforms, architecture, standards, and services. The role is accountable for Operations domain products, technical priorities, delivery outcomes, and value realization while leveraging, rather than duplicating, enterprise capabilities. Essential Job Functions     Data Product Strategy and Portfolio Management   Own and manage the integrated Operations data product portfolio and multiyear roadmap.

Translate Operations strategy, business priorities, and intelligence requirements into coordinated product strategies, use cases, investment priorities, and delivery plans. Establish a product management operating model with clear roles, decision rights, lifecycle practices, and governance across product, engineering, business, and enterprise technology teams. Establish and oversee dedicated product leadership for priority domains as the portfolio matures, with accountability for product vision, roadmaps, requirements, adoption, and value realization.

Implement a disciplined intake, evaluation, prioritization, and sequencing process for Operations data, analytics, engineering, automation, and AI needs. Make portfolio investment and capacity decisions based on operational value, strategic alignment, feasibility, risk, readiness, reuse, and available resources. Balance immediate delivery priorities with foundational investments in scalability, data quality, interoperability, and futur