Caseworker - Employment Specialist

At Beam, we’re building AI that serves society. We're a global team of ambitious, hardworking problem solvers, applying fast-moving startup energy to work that makes the world a better place. If you want to apply your talent to the biggest problems society faces, Beam is the place for you. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.

Over 100,000 frontline workers already use Beam to take notes, provide live interpretation and handle phone calls, so they can focus on the people who need them most. This is just the beginning. About the role We are looking for an Employment Specialist to join our Southwark Connect to Work team. You will hold a caseload of individuals with barriers to employment, including disabilities, long-term health conditions, learning disabilities and other complex or multiple disadvantages, and support them into paid work using the Individual Placement and Support (IPS) and/or Supported Employment Quality Framework (SEQF) models, according to what best suits each participant.

This is a community-facing role. You will spend around 65% of your time working face-to-face in the community, across a number of locations in Southwark, rather than based full-time at a desk. You'll need to be able to commute into Southwark at least three days a week (our office is on Walworth Road), with the remaining time spent visiting participants, partner organisations and employers across the borough.

Key responsibilities Participant support and caseload management Hold a caseload of up to 25 participants (closer to 20 where delivering SEQF, to meet fidelity requirements) Deliver person-centred, strengths-based, non-judgemental support, choosing the IPS or SEQF model appropriate to each participant's needs (IPS is the default where the right model is unclear) Complete and keep updated Vocational Profiles and Vocational Action Plans with each participant Support participants through the full employment journey (engagement, assessment, job search, job placement, job coaching, and follow-along support) for up to 12 months (averaging around 9 months) Provide time-unlimited, individualised support once a participant starts work, including in-work support and liaison with the employer Support participants interested in self-employment, signposting to specialist advice where needed Community-based delivery and outreach Spend the majority of your time working in the community: participants' homes, outreach venues, and partner organisation sites across Southwark, including co-locating with delivery partners Build and maintain referral relationships with local voluntary and community sector organisations, faith groups, housing providers, family hubs and children's centres, and health and social care services Represent Beam at community events, drop-ins and partner meetings to generate referrals and raise awareness of the programme Help generate your own referrals as part of the team's community outreach and engagement effort Employer engagement Build and maintain relationships with local employers to identify suitable, sustainable job opportunities Support employers with reasonable adjustments, job carving and inclusive recruitment practices Maintain frequent, quality employer contact and a diverse portfolio of employers and job types matched to participants' needs and goals Compliance, fidelity and data Maintain accurate, up-to-date participant records on Beam's systems and the Southwark Connect to Work CRM (Enspirio) Work within IPS and/or SEQF fidelity standards, and help evidence practice for internal self-assessments and DWP's external fidelity review Contribute to programme KPIs, including job starts, first earnings, and sustained job outcomes (lower and higher threshold) Follow Beam's disclosure, safeguarding and data-sharing policies at all times Team and collaboration Work closely with the Team Leader and wider Southwark Connect to Work te