Job at a glance
About the Company Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. Powerful algorithms and AI can address these problems, yet most organizations struggle to leverage supply chain AI at scale. The current SCM technologies are either rigid, limited-scope point solutions or custom solutions built in-house, which demand immense expertise and investment.
That is…until now. Enter Lyric : Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds: Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more, plus A platform-first approach that empowers both business and technical users with end-to-end product composability, leveraging no-code tools, their own code, or even forking our code to build and refine supply chain decision intelligence With Lyric, enterprises no longer have to choose between flexibility and speed, they get both.
The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again. Today, a growing number of Fortune 500 companies, including Smurfit WestRock, Estée Lauder, Coca-Cola, and more, are innovating on their own terms with Lyric.
We can’t wait to see what our customers, both current and future, are empowered to build with us next. Come build with us! The role Most AI engineering roles today are about building agents. This one is about building the framework that agents are built on. At Lyric, we're building an agentic platform that lets both our own teams and our customers create, orchestrate and run agents in production. The work sits one abstraction layer above any individual agent: the primitives, execution loops, orchestration patterns and infrastructure that many different agentic use cases have to run on.
You'll work across both sides of that platform — the framework developers and customers build agents with, and the agents built on top of it that power experiences across Lyric, including AgentFlow and our Copilot / Ask Q experiences. So the interesting engineering question isn't “how do we build this agent?” It's increasingly “what should the underlying system look like so that many different agents can be built reliably on top of it?” That's the problem we want you to help solve.
We're looking for Platform Engineers with real production experience building agentic systems — people who want to work close to the edge of how agentic software is actually being built and deployed today. What you'll do Build and evolve the core framework used to create and orchestrate agents across Lyric. Design and implement production-grade agentic loops, tools, abstractions and execution patterns.
Build agents on top of that framework, not only the infrastructure underneath them. Own meaningful engineering problems end-to-end — from figuring out the approach to shipping the implementation. Contribute your own ideas rather than working from tightly prescribed specifications. Evaluate emerging techniques and translate what's useful from papers, new frameworks and the broader AI ecosystem into production systems.
Work closely with a small GenAI engineering team on problems where the right implementation is often still being discovered. Help establish engineering patterns for a category of software that is changing extremely quickly. What we're looking for The most important requirement is real agentic engineering experience. You should have: Built agentic systems or applications that run in production, rather than only