Job at a glance
Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower.
The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day.
We call it the Docebo Heart : trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 The Adventure Ahead Step into the center of enterprise innovation as you shape the future of how global teams plan, coordinate, and deliver high-impact training!
In this role, you’ll tackle complex, ambiguous operational challenges at the intersection of Instructor-Led Training (ILT) and Training Management Systems (TMS) to make training operations seamless for millions. You will have total ownership over end-to-end user journeys, connecting scheduling, approvals, resource tracking, and AI-driven workflows into one beautifully cohesive product experience. If you are eager to turn dense, administrative friction into elegant, high-impact enterprise software, your next big career adventure starts right here!
🛠️ The Day-to-Day Frame the Unframable: Turn complex, ambiguous inputs into razor-sharp problem statements, clear workflow maps, and testable design hypotheses. Connect Ecosystem Workflows: Craft seamless end-to-end interactions across training requests, resource allocations, manager approvals, instructor scheduling, and real-time operations. Design Complete States: Bring high-caliber interaction design and visual craft to complex planning interfaces, capacity checks, conflict alerts, and recovery paths.
Incorporate Smart AI Assistance: Design trustworthy, intelligent scheduling assistance, conflict detection, and operational summaries that put humans in control. Prototype and Iterate: Test realistic workflow states and platform behavior quickly using Figma, AI-assisted tools, or light code to de-risk technical feasibility early. Champion System Alignment: Partner closely with Product, Engineering, and Design System teams to extend reusable primitives, preserve API boundaries, and maintain accessibility.
⚡ Your Superpowers End-to-End Ownership: Proven track record leading complex, multi-stakeholder product workflows in B2B SaaS, enterprise administration, scheduling, or operations platforms. Visual & Interaction Mastery: Exceptional capability in organizing dense information into clear hierarchies, responsive states, and polished visual designs. Systems & Platform Thinking: Ability to design within mature systems, navigate API constraints, and contribute back reusable workflow patterns to our design system.
Evidence-Driven Approach: Deep proficiency in pairing qualitative research and product analytics with technical trade-offs to inform your design decisions. AI-Assisted Innovation: Skillful use of AI tools for prototyping, research synthesis, design QA, and exploring smart automation user experiences. Collaborative Influence: Strong communication and facilitation skills to align Product, Engineering, and leadership around clear, impactful product paths.
🎁 Bonus Points Domain Experience: Background in enterprise re