Job at a glance
Rocken® is a Swiss company based in Zurich. We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in personnel recruitment and career planning. Abacus Technical Consultant (m/f/d) Our partner is an owner-managed IT service company and has been successful for over 25 years with the entire spectrum of IT solutions.
Tailored to public administrations, energy suppliers and SMEs in the service sector, our partner employs around 100 staff and impresses with excellent industry and technology know-how. Role: An innovative IT consulting company is looking for a technically inclined person to support customers in the introduction, support and further development of Abacus solutions. You combine your interest in IT infrastructures with the opportunity to develop specifically in the Abacus environment.
You work directly with customers, take on technical support tasks and accompany digitalisation projects. Even if your Abacus experience is still at the beginning, you will have the opportunity to gradually familiarise yourself with the platform and its technical components. Responsibilities: Installation, configuration and support of Abacus business software at customers Management and maintenance of user accounts and permissions within the Abacus environment Technical advice and support on topics such as network, firewall, reverse proxy and IT infrastructure Support of digitalisation projects with solutions such as AbaScan Pro and DeepBox Handling technical enquiries in 1st, 2nd and 3rd level support Creation and ongoing maintenance of technical documentation Qualifications: Completed training in computer science, business informatics or a comparable qualification Initial practical knowledge in Windows Server, networks or general IT infrastructures First experience with Abacus ERP is an advantage, alternatively strong motivation to familiarise yourself with the solution Enjoyment of customer contact and ability to explain technical contexts clearly Independent, solution-oriented working style with a strong willingness to learn Confident German language skills and a communicative personality Benefits: Participation in health measures Canteen, meal allowances and discounts Contribution or takeover of mobile phone and notebook Attractive pension and insurance benefits Good transport connections and accessibility Home office Numerous employee events Contribution or takeover of parking space Attractive training and development opportunities ROCKEN Jobs: https://rocken.jobs Create profile: https://rocken.jobs/application/profil-erstellen/ Workplace Lyss Contact Diego Barth, +41443852145