ADULT EDUCATION DEPARTMENT ASSISTANT

CLERICAL/SUPPORTADULT EDUCATION DEPARTMENT ASSISTANTNumber of Openings: 1Institution: Cleveland State Community CollegeDepartment: Adult EducationReports to: Director of Adult EducationCampus Location: Cleveland, TennesseeSalary Range: $40,000-$43,000Position Status: Non-Exempt / Full-TimeMoving Allowance: N/ACleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee.

Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service.

We wish to hire individuals with similar values who can help us accomplish those goals.Special Instructions to Applicants: To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.Please note the following: Attaching a resume does not substitute for completion of the application form.Part-time work experience is calculated at 50% of full-time experience.

JOB SUMMARYThe Adult Education Department Assistant provides administrative and operational support for the department, including purchasing, financial records, student services, records management, and office operations. This position works with faculty, staff, students, and community partners to support efficient department operations and provide quality customer service.This is a grant-funded position supported by the Adult Education grant; therefore, continued employment is not guaranteed beyond the current grant period ending June 30, 2028.MINIMUM REQUIREMENTS / QUALIFICATIONSHigh School Diploma or High School Equivalency DiplomaMinimum of two (2) years of experience in any combination of:Office support (e.g., customer service, scheduling, document preparation, data entry, event coordination, etc.).Bookkeeping (e.g., purchasing, invoice/payment processing, budget tracking, etc.).Valid driver's license.ESSENTIAL JOB FUNCTIONSAdministrative and Departmental Support (35%)Provide administrative support to the Director and department staff, including preparing correspondence, reports, and forms, etc..Maintain calendars and coordinate meetings, appointments, orientations, testing, and training events.Order supplies, maintain office equipment, coordinate service requests, and assist with Adult Education new employee onboarding.Maintain organized files and resources, monitor office workflow, and recommend improvements to support efficient operations.Student Services (35%)Assist prospective and current students with program information, enrollment, registration, orientation, scheduling, appointments, and routine questions.Communicate with students regarding class schedules, testing dates, attendance, and program updates, and assist with required forms and paperwork.Provide customer service while maintaining student information confidentiality.Maintain accurate student files and ensure required documentation is complete and up to date.Records and Data Management (25%)Maintain accurate electronic and paper records, including attendance, testing, enrollment, and other departmental documentation.Enter and update student information in the Adult Education student information system and prepare departmental reports.Verify data accuracy and organize, maintain, and archive records in accordance with institutional retention requirements.Non-Essential Functions (5%)Attend all college functions as required.The Adult Education Department Assistant wil