Job at a glance
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job Join the Cargo Solutions Delivery team at American Airlines Cargo, where you'll play an important role in improving the technology, data, and processes that support our Commercial and Customer-Facing teams. As a Business Technology Analyst, you will serve as a business-facing technical resource responsible for administering commercial systems, maintaining master configurations, supporting system enhancements, and delivering automation solutions that improve operational efficiency.
You will partner closely with various Cargo teams to streamline workflows, improve data quality, reduce manual effort, and enhance the customer experience through technology and intelligent automation. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Supports the development of emerging technology strategy for cargo including: identifying, evaluating, creating implementation plans for, and monitoring the success of third-party technology within American Airlines Cargo Participate in the development of business cases and high-level financial analysis for emerging technology and innovation opportunities Collaborates on major initiatives for the division (examples include: product/service launch, new distribution channels, etc.) Interfaces cross-functionally with all Cargo departments to support strategy development Team up with other groups to perform a wide range of analytical functions related to cargo product performance using SQL and Tableau Maintains a nuanced opinion of current dynamics in the air cargo market Interfaces with external customers to better understand their needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree or equivalent experience/training 3 years of experience in cargo, strategy, or innovation/emerging technology work Preferred Qualifications- Education & Prior Job Experience Master's degree Skills, Licenses & Certifications Strong analytical, strategic thinking and written and verbal communication skills Ability to prioritize and navigate projects among competing priorities, both within and outside one's own organization Ability to work collaboratively both across and outside the organization at all levels \ Self-starter who solicits input from several sources What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world?
You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discount