Job at a glance
Duties: Assisting with the day to day running of the lodge including guest activities, hosting, housekeeping, catering, curio shop, stock, banking, administration & maintenance within the high standards Assisting with the implementation of environmental and social standards in the camp Ensure the highest level of guest experience Assist with ensuring that payroll and other HR procedures are attended to and provided to the HR department within time frames as stipulated Assist with ensuring succession planning for your camp with assistance from AM and/or HR Assist with ensuring a process of evaluation is implemented for all camp staff to monitor performance Ensure the ongoing training of the camp staff to ensure adherence to standards as well as their personal development Provide support to Lodge Managers as required by the Area Manager Assist in counselling and disciplinary processes as and when required by Camp Managers Requirements: High school diploma A formal qualification At least 3 to 5 years of related experience in a camp environment.
Good knowledge of food and food presentation standards Good Knowledge of Stock levels, Storerooms and control systems to be adhered to as per minimum standards Ability to read, write and comprehend simple instructions, short correspondence, and memos. Excellent computer literacy skills Proficient in written and spoken English Excellent problem resolution skills along with outstanding communication and active listening skills.
Must be Professional, resourceful, responsible, smart and independent with a natural instinct to be a wonderful sociable host. A record of outstanding staff relations and the skills and experience to constantly motivate staff. A keen understanding of the ethos of bush life, with a plainly apparent respect and compassion for conservation Driver’s license