ASSISTANT MANAGER Job Hiring in Fiji Islands for Motibhai & Company Limited

Career Opportunities in Fiji Islands! Job Vacancy: ASSISTANT MANAGER Employer / Company: Motibhai & Company Limited Job Location: Fiji Islands Motibhai & Company Limited is seeking a qualified and experienced Assistant Manager to support daily retail operations and assist in managing store activities. The successful candidate will help supervise staff, maintain excellent customer service, handle customer concerns, monitor store operations, and ensure company standards are consistently followed.

ASSISTANT MANAGER Qualifications: Diploma in Business Management, Retail Management, or any related field. At least 2 years of experience in a retail supervisory or assistant management role. Strong customer service orientation with excellent complaint-handling skills. Strong leadership, communication, interpersonal, and team-management skills. Good understanding of retail operations, customer service, inventory, and store procedures.

Ability to supervise, motivate, and support employees effectively. Strong organizational, problem-solving, and decision-making skills. Ability to work efficiently in a fast-paced retail environment. Professional, reliable, customer-focused, and able to work well as part of a team. Willingness to work flexible schedules, including weekends and holidays, as required by the business. Responsibilities: Assist the Store or Department Manager in overseeing daily retail operations.

Support the smooth and efficient operation of the store and ensure company procedures are followed. Supervise, guide, and support retail staff during daily operations. Assign tasks and assist in coordinating staff activities according to operational requirements. Provide excellent customer service and ensure customers receive a positive shopping experience. Handle customer inquiries, complaints, and service concerns professionally and promptly.

Resolve customer complaints and escalate complex issues to management when necessary. Monitor staff performance and provide guidance, coaching, and support when required. Assist with staff scheduling, attendance monitoring, and shift coverage. Monitor merchandise displays, product availability, pricing, and overall store presentation. Assist with receiving, checking, organizing, and storing merchandise and supplies.

Monitor inventory levels and report shortages, damaged items, or discrepancies to management. Assist in stocktaking and maintain accurate inventory records. Support cash-handling and point-of-sale procedures in accordance with company policies. Assist with daily sales monitoring, reports, and other store administrative tasks. Ensure the store is clean, organized, safe, and properly maintained. Implement company policies, operational procedures, and customer service standards.

Identify operational issues and assist management in developing effective solutions. Help achieve sales, productivity, customer service, and operational targets. Perform other retail management and supervisory duties as assigned by management.