Job at a glance
At Holland & Barrett, we're trusted partners in helping people make health and wellness a way of life. As an Assistant Manager, you'll work alongside the Store Manager to create an exceptional customer experience, develop a high-performing team and drive commercial success. If you're an inspiring leader who enjoys coaching others, achieving results and making a positive difference every day, this is an opportunity to grow your career with a business that's passionate about wellbeing.
What you'll be doing Support the Store Manager to lead, coach and develop a high-performing team that delivers exceptional customer experiences. Lead by example on the shop floor, providing trusted health and wellness guidance after completing our Qualified to Advise training. Drive commercial performance by supporting sales, profitability and operational excellence across the store. Ensure stock availability, visual merchandising and promotional activity are delivered to a consistently high standard.
Create a safe, compliant and inclusive environment where colleagues can thrive and customers enjoy every visit. Support recruitment, onboarding and colleague development, helping your team build confidence, capability and product knowledge. Experience in retail or customer service, with the confidence to lead, coach and inspire others. Strong communication and people skills, with the ability to build positive relationships across your team.
Commercial awareness and a proactive approach to improving store performance. A passion for health and wellness, with curiosity to keep learning and developing your product knowledge. Confidence using digital tools and technology to support customers and day-to-day store operations. 28 days' holiday, including bank holidays. Holiday purchase scheme. 24/7 Virtual GP access. Annual free at-home health testing kit (after 6 months' service).
Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support. Workplace pension (auto-enrolment applies). Life assurance (2x salary, after 6 months' service). £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service). 25% colleague discount in store and online. Access to cashback and discounts from a wide range of retailers.
Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps. Cycle to Work scheme.