Assistant Property Manager II - Little Creek

Overview Liberty Military Housing – Own your passion for service! About Liberty Military Housing   Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement.

If you’re ready to grow your career and become an employee owner, explore our current opportunities today. What We Provide You:  Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefits and incentive package that includes:    Platinum-Level Medical, Dental & Vision Coverage  with affordable premiums  Employee Stock Ownership Plan (ESOP)  become an employee owner with retirement savings  401(k) Retirement Plan with Company Match   Education Reimbursement  up to  $5,250 per year   Generous Paid Time Off , including vacation, sick time, and  10 paid holidays   Wellness Benefits , including free gym access and additional wellness programs  Quarterly & Monthly Bonus Incentives Career Growth Opportunities,  Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding long-term career with a company that truly invests in your future Life and AD&D Insurance Responsibilities A Day in the Life of an Assistant Property Manager: As a Liberty Military Housing Assistant Property Manager, you will be responsible for assisting the District Manager with the day-to-day operations of a multi-family residential community.

Your responsibilities will include resident relations, customer service follow up, supervision of on-site personnel and various administrative functions. Your role requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

An Assistant Property Manager's  Responsibilities include, but not limited to: Directly responsible for the bookkeeping of the community, including paying bills, creating and receiving purchase orders, change orders, processing of A/P, A/R, delinquencies, collections, and invoicing. Assisting the District Manager with the community budget and achievement of operational and financial goals. Assists with various duties, including training, coaching and supervision of office staff.

Collection of outstanding rents, prepares and sends delinquency and balance due letters to residents. Maintains accurate records of all bookkeeping transactions; Adjusts ledgers, prepares and reconciles delinquency reports, verifies/adjusts BAH, and submits write-off packages. Provides constant vendor/contractor communications concerning billing and invoicing. Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.

Assists and mentors Customer Service Representatives and other office staff with duties and resident relations. Performs other general office duties, i.e. phones, filing, special projects and assignments, as needed. Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).

Composing and distributing of correspondence/notices (rent collections, violation notices, reminders, community events, etc.). May participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure the community is well m