Assistant Property Manager

Description ABOUT GILLESPIE GROUP Creative Solutions. Positive Change. Gillespie Group specializes in the management, development, and reimagination of residential and commercial real estate properties throughout the state of Michigan. We don't just develop and manage buildings – we create energy and foster innovation through our 5-Star Experience. Driven by a relentless creative spirit and a passion for reinvention, Gillespie Group is here to make a difference one inspiring project at a time.

With more than three decades of experience, we've built a portfolio of over 2,000 multifamily homes and 810,000 square feet of commercial-retail space. We believe in adapting to Michigan’s changing needs and constantly rethinking our approach to offer residents and businesses the best possible experience. At Gillespie Group, we’re working to rejuvenate Michigan by investing in the communities and creating interconnected neighborhoods that promote efficiency, growth, and positive change.

For additional information about Gillespie Group, please visit www.gillespie-group.com or connect with us on Facebook , Instagram , and LinkedIn . OUR CORE VALUES Positive Team Players – We are here by choice and passion. We respond with positivity, credit goes to the team, we work hard and play hard, we are focused on the success of our customers, investors and team. Creative Solution Oriented – We are trailblazers.

We invent and reinvent when called on, we are a catalyst for change – always looking ahead, we listen, we respond, we act. Industrious – We’ve got grit. We are driven and hardworking, we do more than is expected, we are resourceful – we work the problem, we work until the job is done, not until the clock chimes. Knowledgeable – We know our shit. We are champions of our skill, we live, eat and breathe what we do, always learning, we are growth minded – in constant pursuit of improvement.

Trustworthy – We do the right thing when no one is looking. We are reliable, we do what we say, we support one another. POSITION SUMMARY Assistant Property Managers are key players in building relationships and creating outstanding resident experiences. This role combines leasing, customer service, and property operations to keep communities thriving, occupancy strong, and residents happy. You'll be at the center of it all, helping prospects find their new home, supporting current residents, and partnering with the team to deliver a five-star experience every day.

KEY RESPONSIBILITIES Leasing, Revenue and Market Performance Maintain occupancy goals for the property and establishing goals for the leasing team. Develop and implement new lease-up strategies to achieve occupancy goals. Assist in maximizing gross potential rent and minimizing vacancy. This includes establishing rent concessions, lease parameters and commission schedules to meet the goals of the property owner.

Screening and qualification of approvals for applications, generating lease documents and effective resident communications. Maintain product knowledge of assigned property(s) and major competitors’ rates through site visits, online and telephone surveys. Administer tours and answer questions for prospective residents. Remain knowledgeable about all aspects of property management and the leasing process to provide accurate and helpful information.

Explore cost reduction opportunities as appropriate and implement them as approved. Analysis should include both long and short-term benefits. Resident Experience and Retention Implement a schedule to conduct move-out walks with residents, explaining any potential damage charges and assisting with a smooth move-outs process Implement scheduled follow-ups with new residents at 30,60,90 day. Implement a plan for follow up with residents on pending renewals to improve renewal closing ratio at 180,90,60, and 30-day Intervals to ensure a 5-star living experience.

Follow up with residents upon work order completion within 24 hours to ensure a 5-star exp