Assistant Technical Applications Manager
sterlingstjames.com
Job at a glance
Assistant Technical Applications Manager Industrial Controls | Automation | Gas Detection Systems Our client is a well-established manufacturer and technology provider specializing in industrial gas detection, atmospheric monitoring, automation, and safety systems . With decades of experience serving demanding industrial markets, the company has built its reputation around rugged, reliable technology, responsive customer support, and solutions designed to protect both people and critical operating environments.
They are seeking an experienced Assistant Technical Applications Manager who thrives at the intersection of engineering, automation, customer support, and real-world problem solving . This is not a desk-only engineering position. The successful candidate will be a hands-on technical leader who enjoys digging into complex applications, designing solutions, troubleshooting equipment, supporting customers in the field, and helping develop the next generation of industrial monitoring and control products.
The Opportunity Reporting to the Technical Applications Manager, the Assistant Technical Applications Manager will serve as a key technical authority for industrial gas detection, atmospheric monitoring, automation, and control systems. You will work closely with customers and internal teams throughout the entire project lifecycle—from initial application review and system design through programming, testing, commissioning, training, troubleshooting, and ongoing technical support.
This individual will also play an important role in product development and continuous improvement , partnering with engineering teams to test and validate products, identify field issues, and turn customer feedback into meaningful product enhancements. If you enjoy solving technical problems, working directly with customers, and seeing engineered solutions come to life in the field, this role offers an opportunity to make a visible impact.
What You’ll Do Serve as a senior technical resource for industrial gas detection, automation, atmospheric monitoring, and control system applications . Partner with customers to understand operating challenges and develop practical, customized technical solutions. Lead system design activities, including control architecture, automation strategies, communications, instrumentation, and system integration .
Configure, program, troubleshoot, and support PLCs, HMIs, industrial networks, and communication systems . Manage technical projects from concept and design through testing, installation, startup, and commissioning. Work cross-functionally with sales, engineering, production, field service, repairs, marketing, and custom product teams. Develop technical proposals, quotations, system documentation, operating manuals, and compliance materials.
Perform product and system testing, verification, validation, and troubleshooting to ensure reliability and performance. Partner with design engineers to identify field issues, application improvements, and opportunities for new or enhanced products. Provide on-site commissioning, startup assistance, troubleshooting, and technical support at customer facilities. Train customers on system operation, maintenance, troubleshooting, and application best practices.
Conduct product demonstrations and technical presentations for customers, sales teams, and internal personnel. Review field service reports for technical accuracy, completeness, work performed, and final system status. Help coordinate field service resources based on project requirements, technical complexity, personnel availability, and customer priorities. Establish and maintain application engineering procedures, technical standards, and best practices.
Mentor and provide technical guidance to application engineers and other technical team members. Drive continuous improvement initiatives focused on product quality, reliability, customer satisfaction, and operational efficiency . What We’re Looking For Our ideal