· Minimum 1 year of customer support experience is required. Chat, Email, Voice, E-commerce or International Customer Support will be preferred. · Speaking professionally with US customers · Understanding customer queries and requirements · Communicating clearly and confidently over voice · Writing professional email and chat responses · Handling difficult customer situations calmly · Maintaining a professional and customer-friendly tone · Strong English communication skills · Typing Requirement Minimum typing speed: 45+ WPM