Job at a glance
We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Bartender. The Bartender reports to the Maître D' and is responsible for delivering exceptional beverage and bar experiences that reflect Fairmont luxury brand standards. This role combines technical mastery, operational excellence, and superior guest engagement to create memorable experiences. The Bartender contributes to overall outlet performance, ensures compliance with health, safety, and Responsible Alcohol Service standards, and supports smooth operations of the bar and beverage service., Beverage Service & Guest Experience Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, wines, spirits, and specialty drinks, consistently meeting brand and LQA standards.
Ensure responsible alcohol service at all times, including the right to refuse service in accordance with local laws and hotel policy. Take and serve food orders to guests seated at the bar, ensuring timely delivery and exceptional presentation. Maintain full knowledge of beverage and bar menu items, promotions, and garnishes to answer guest inquiries, recommend drinks, and confidently recite daily specials.
Deliver a professional, engaging, and personalized guest experience that reflects luxury service standards. Upsell beverages, food, and promotions to enhance guest experience and maximize outlet revenue. Be aware of guest allergies and dietary restrictions and proactively ensure safe service for our guests. Respond to guest feedback promptly and professionally, ensuring satisfaction and brand loyalty.
Bar Operations & Maintenance Set up, clean, and maintain bar areas, including glassware, garnishes, mixers, and inventory. Maintain cleanliness and organization of back-bar, storage areas, refrigeration, and beverage preparation zones Stock and replenish bar supplies and beverages throughout shifts, ensuring operational readiness. Operate POS systems and manage cash/charge transactions accurately and responsibly.
Monitor beverage inventory, control portion sizes, and minimize waste to support cost-effective operations. Maintain compliance with all sanitation, hygiene (HACCP), and safety regulations. Complete opening and closing duties, including setup, breakdown, cleaning, stock counts, and securing bar areas as required. Handle glassware, equipment, and bar tools to minimize breakage, loss, and damage. Teamwork & Operational Support Collaborate with restaurant, bar, and kitchen teams to ensure seamless service delivery during high-volume periods and special events.
Maintain composure and performance under pressure, while demonstrating flexibility, reliability, and a positive attitude in a fast-paced environment. Other duties as assigned. Be flexible to support service operations across all food and beverage outlets, adapting to changing operational needs. Maintain professional grooming, appearance, and conduct in line with Fairmont brand standards., Flexibility to work varied shifts, including mornings, evenings, weekends, holidays, and special events as operational needs require.
Physical ability to stand, walk, carry trays, and perform repetitive service tasks throughout the shift. Employees may be required to work across any Food & Beverage outlet within the hotel, with the flexibility to be transferred or assigned to different outlets based on operational requirements. Manual dexterity for precise handling of bar equipment and glassware. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: · Education High school diploma or equivalent required. Completion of a recognized bartending or mixology program is required. Experience Minimum 1-2 years of bartending experience i