Bilingual Receptionist

Bilingual Receptionist (Spanish/English) Pay Rate: $21.00 per hour Schedule: Monday – Friday, 8:30 AM – 4:30 PM Location: Onsite – Woodbridge, CT Position Summary We are seeking a professional, organized, and customer-focused Bilingual (English/Spanish) Receptionist to provide front-office administrative and clerical support for Housing Choice Voucher (HCV) and Rental Assistance Program (RAP) operations.

The Receptionist will serve as a key point of contact for clients, landlords, and members of the public while supporting day-to-day office operations. The ideal candidate is detail-oriented, dependable, and comfortable working in a high-volume environment while maintaining confidentiality and professionalism. Key Responsibilities 	 Answer incoming telephone calls and direct inquiries to the appropriate staff members 	 Greet and assist clients, landlords, visitors, and members of the public in a courteous and professional manner 	 Prepare, type, organize, and distribute correspondence, forms, reports, and other documents 	 Maintain accurate and organized filing systems and client records 	 Log incoming Requests for Tenancy Approval (RFTAs) and update available housing unit listings 	 Prepare monthly client packets for recertification 	 Receive, sort, and distribute incoming mail and faxes 	 Review initial eligibility applications for completeness and accuracy 	 Operate standard office equipment, including computers, copiers, fax machines, and multi-line telephone systems 	 Provide general administrative and clerical support to program staff as assigned 	 Handle confidential client and program information with discretion 	 Follow established office procedures and maintain a professional and organized work environment Qualifications / Experience 	 High school diploma or GED required 	 One to two years of related office, administrative, or secretarial experience preferred 	 Equivalent combination of education and experience may be considered 	 Proficiency with Microsoft Word and ability to learn program-specific software 	 Strong verbal and written communication skills 	 Basic mathematical skills, including the ability to perform arithmetic and percentages 	 Strong attention to detail and organizational skills 	 Ability to manage multiple priorities and work effectively under pressure 	 Professional and courteous interpersonal skills with the ability to interact with a diverse population 	 Ability to maintain confidentiality and exercise sound judgment 	 Ability to work independently and collaboratively as part of a team 	 Bilingual in English and Spanish   10389435