Billing Specialist ES

Responsibilities Prepare, review, and issue customer invoices accurately and on time Verify billing information, pricing, quantities, discounts, taxes, and payment terms Process billing adjustments, credits, refunds, and account corrections Maintain accurate customer billing records and account information Monitor outstanding invoices, payment status, and customer account balances Investigate and resolve billing discrepancies and invoice-related issues Respond to customer inquiries regarding invoices, charges, payments, and account balances Coordinate with Accounts Receivable, Finance, Sales, and other teams to resolve billing issues Reconcile billing records with accounting systems and customer accounts Prepare billing reports, summaries, and aging information for management Ensure invoices are processed according to company policies and established procedures Maintain organized billing documentation and supporting records Assist with month-end and year-end billing activities Support audits and and financial reviews by providing billing documentation when required Identify recurring billing issues and recommend process improvements Maintain confidentiality when handling customer and financial information Meet billing deadlines while maintaining a high level of accuracy Requirements Previous experience in billing, invoicing, accounts receivable, accounting, finance, or a similar role Experience preparing and processing customer invoices Experience managing billing records, account balances, and payment information Experience using accounting, billing, ERP, or financial management software Strong Excel or spreadsheet skills Experience investigating and resolving billing discrepancies Ability to manage high volumes of billing transactions while maintaining accuracy Ability to meet strict deadlines and follow established billing procedures Strong computer and digital skills Ability to communicate professionally with customers, vendors, and internal teams Ability to work independently and effectively in a remote environment Reliable internet connection and a suitable setup for remote work Professional, organized,=================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================