Business analyst-Claims (P&C) - Configuration (Remote)

Qualifications •       Ability to work as a BA – Configuration. •       Ability to work with various project management tools like BPMN, TFS, Jira, DevOps, Workflow tools like Microsoft Visio, Wireframe tools like Balsamiq and more. •       Applied skills in MS Office and Presentations. •       Strong analytical skills to analyse given data using tools and techniques. •       Good logic building skills to draw logical insights.

•       Professional writing, networking, and communication style with the ability to formulate emails, presentations, and documents. •       Competent to work in an active and diverse environment. •       Embodies an exceptional problem-solving aptitude. •       Recognized with a degree containing techno-functional knowledge with P&C insurance background/certification. •       Proficient knowledge of SQL, SQL procedures and SQL Server Reporting Services (SSRS).

Key requirements for the position •       Fundamental understanding of BA planning, management, tools, and techniques. •       Practical knowledge business process frameworks and ability to implement the same. •       Basic awareness of Process Flow creation tools like Lucid Chart, Bizagi, Agile and Integration tools. •       Ability to work on configuration requirements. •       Awareness of performance standards (including any SLAs and KPIs).

•       Strong understanding of key business drivers and key stakeholders in each context. •       Key awareness of agile development and functionalities on insurance applications. •       Aware of organizational structure, key functions, offerings, and general policies. •       Recognizes various concepts, jargons, products employed in IT and P&C insurance industry. Job Description •       Interacting in areas of business, understanding the business problems and providing possible solutions and plans for the same.

Ability to apply the Configuration skills wherever required. •       Independently eliciting requirements from clients, visualizing and articulating complex requirement in a user story and identify scopes and risks for respective client problems statement. •       Maintaining requirements by ensuring forward and backward traceability for future validation. •       Managing client expectations by presenting a holistic picture of the project, executing sessions for BA team and connecting different stakeholders to enable change.

•       Applying business process frameworks to digitize, optimize and transform processes and tools in an integrated manner. •        Performing the management of external stakeholders. •       Evaluating business solutions and their performance measures, identifying Internal Solution Component Dependencies and monitoring UAT responses. •       Monitoring customer satisfaction, maintaining communication with them and keeping them updated through regular interaction.

•       Preparing documentation and paperwork as prescribed guidelines or compliance requirements. •       Contributing to the organisational values and following industry and quality practices by actively engaging in the larger learning process. •       Driving concise, structured, and effective communication with peers and clients.