Job at a glance
A calm, efficient, and professional demeanour, ensuring guests feel valued from arrival to departure A passion for delivering outstanding guest service, creating memorable experiences every time Exceptional multitasking skills, handling front desk duties seamlessly while keeping a positive attitude The ability to thrive in a fast-paced, guest-focused environment IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL - Welcome guests with warmth and professionalism, ensuring a smooth check-in and check-out process Handle individual and group arrivals efficiently using hotel systems Maintain in-depth knowledge of The Celtic Collection and its services to assist guests with queries and recommendations Provide a memorable first and last impression, ensuring every guest enjoys a five-star experience GROW WITH US - As a Celtic Collection employee, you will be able to say - I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY