Job at a glance
Our client, an established Insurance company is looking to hire a Claims Associate to support their operations and grow into a Claims Handler role. In this fast-paced position, you will learn the full claims lifecycle while managing core administrative duties. Key Responsibilities Register new claims accurately, process and reconcile invoices, prepare settlement instructions, maintain updated files, and assist with management or regulatory reports.
Review claim documentation for accuracy, gather supporting evidence (medical reports, police statements, receipts), and shadow specialists to learn policy application and decision-making across personal, motor, commercial, and health lines. Provide courteous support to clients, brokers, and service providers via phone, email, or in-person visits, taking clear notes and escalating complex queries to senior team members when necessary.
Requirements Business fluency in English (written and verbal) Competency in Microsoft Office and general data management software Sharp attention to detail, strong organizational & multitasking skils, and willingness to learn · Eager to learn and develop knowledge of insurance products and claims handling. Education and Experience A Levels standard, or insurance qualification would be considered an asset Previous experience in office administration, client facing roles or insurance sector is preferred Benefits Flexible hours Summer working hours Birthday Leave Health & Life insurance, as well as Voluntary Pension Scheme New Mothers - can switch to reduced hours until child is 3years old Continuous learning and Development programs and sponsorships Quarterly team events