Community Manager - Multi-Site Orlando

Description Company Overview: Founded in 2015, Vidalta Residential is a dynamic and rapidly growing property management organization dedicated to setting the highest standards in multifamily living, specializing in creating exceptional living experiences. Rooted in a commitment to excellence and a resident-first philosophy, we manage a significant portfolio of properties across the Southern United States, fostering welcoming and inclusive communities our residents are proud to call home.

As a recognized top employer, Vidalta cultivates a high-performance culture built on teamwork, continuous growth, and a shared dedication to exceptional service and sustainable practices. Currently managing 23 properties with over 6,679 units in fourteen cities, Vidalta's DNA is rooted in a positive attitude, passionate dedication, and the firm belief in going the extra mile. Position Overview and Core Values The Community Manager serves as the primary leader of property day-to-day operations, working to optimize investor returns while fostering an exceptional resident experience and builds a sense of community.

This full-time, exempt position reports to the Regional Manager within the Operations Department and requires a strategic mindset balanced with hands-on operational management skills. As a Community Manager, you'll operate at the intersection of brand advocacy, customer experience, and relationship management. Your work directly impacts on our organization's reputation, member satisfaction, and long-term growth.

You'll translate our company vision into tangible community experiences, creating spaces where members feel valued, heard, and connected to something larger than themselves. Requirements Key Responsibilities: Lead, direct, and control all aspects of property operations, including maintenance, leasing, resident relations, and administrative functions to ensure seamless daily operations. Maintain accurate records of all property transactions and enter the correct information timely in our Property Management Software, including leases, tenant general ledgers, delinquency reports, move-in/move-outs, accounts payable, and office supply orders.

Manage property financials, including budget development, revenue optimization, expense and capital expenditure controls, and regular financial reporting  Prepare and administer the annual operating and capital budget, ensuring fiscal responsibility. Lead and develop a high-performing team through effective hiring, training, coaching, and performance management practices. Motivate employees through recognition programs, training initiatives, and team-building activities.

Promote rentable items for every new move in or renewal such as reserved parking and rental of W & D. Place pay or vacate notices on delinquent residents timely to initiate eviction procedures on delinquent residents. Obtain 3 bids for all contract services and oversee routine capital projects. Review, code, and approve invoices for payments, ensuring cost-effectiveness and quality service from service providers.

Enter all purchase orders in Ops Technology for approval prior to ordering any product or service from any vendor. Enter invoices in the system to make sure vendors get paid timely. Oversee the consistent and effective implementation of company policies and procedures by the team, including managing lead follow ups, phone sales techniques, application screening compliance in accordance to policies in place with net income of 2.5x rent amount, and resident communications.

Ensure all leasing practices conform to federal, state, and local laws, as well as credit and criminal background check regulations. Achieve Fair Housing certification prior to interacting with prospects or residents. Responsible for reviewing and evaluating market conditions (conducting competitive market surveys and concessions) to recommend competitive unit pricing in accordance with market trends and budgeted goals.

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