Job at a glance
Handle Recruitment are looking for a Consumer Insights Manager, this is a super exciting opportunity to contribute to the growth of a global sports tour, within one of the world's fastest-growing sports. £50,000 to £58,000 based on experience Central London (office-based, 5 days per week) with travel to tournaments and events Permanent | Full Time Position Summary Our client is looking for a Consumer Insights Manager to help better understand their fans, markets, players and partners by turning data into actionable insights.
The successful candidate will play a key role in shaping marketing, commercial and business strategies, ensuring decisions are driven by a strong understanding of the audience and continued business growth. The role will operate as a shared resource across the Marketing & Communications and Commercial teams. Out-of-hours work may be required during tournament weeks, and the successful candidate will travel to tournaments on a rotational basis with other team members.
Responsibilities Turn data into actionable insights that drive fan growth, commercial opportunities and business performance. Develop dashboards and reporting to help teams measure success and make informed decisions. Lead brand tracking, audience research and competitive analysis. Analyse fan behaviour and performance data to identify trends and opportunities. Partner with Commercial, Marketing and Business Development teams to support revenue growth and partner value.
Translate complex data into clear, engaging presentations and recommendations. Support sponsorship effectiveness studies, campaign measurement and thought leadership projects. Identify new data sources, technologies and AI-driven methodologies to improve insight capabilities. Share key findings internally and externally through presentations, reports, newsletters and industry content. Act as a trusted expert on fan behaviour, consumer trends and developments across the sports and entertainment landscape.
Requirements 5+ years' experience in insights, research, analytics or a media-focused role, ideally within sport, media or entertainment. Strong analytical skills with the ability to turn complex data into clear business recommendations. Experience with reporting tools, dashboards and data visualisation. Excellent storytelling and presentation skills. A curious mindset with a passion for understanding fans, identifying trends and uncovering opportunities.
Interest in emerging technologies, AI and data innovation. Strong organisation and workload management skills. Proven ability to build strong collaborative relationships across teams and stakeholders. A passion for sport, entertainment and media. Benefits Competitive salary. Private health insurance, including dental cover, after completion of probation. Enhanced pension scheme, with the organisation contributing 8.34% and a minimum employee contribution of 4.17%.
Life assurance at 4x salary. 25 days' annual leave plus your birthday off. Apply below today to proceed your application! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.