Job at a glance
The main purpose of the role: Ensuring that customers pay in accordance with the agreed credit terms and resolving queries and customer requests. Requirements: Grade 12 Currently completing or has obtained a formal Credit Management qualification is essential Relevant 3-year tertiary qualification in business/finance is advantageous 2- 5 years of credit control experience doing the full credit control function SAP ERP and CRM experience is a requirement Job Responsibilities: Credit application approvals and ongoing vetting of credit limits Monitor and release blocked orders as a high priority to ensure continued excellent customer service Payment allocations to be completed within set turnaround times Manage account queries.
Respond timeously & accurately to internal & external account queries received through all business channels Collection of overdue accounts Adjustment Journals & Credit Notes Recommend customers for handover/collection Record keeping notes/customer records must be digitally maintained in the SAP system as per company policy and procedures and in conformance to all legal requirements for document storage.
Ongoing communication & collaboration with other departments informing them of account status