Job at a glance
TRANSPORTER CREDITORS MANAGER Location: Durbanville, Cape Town Position Type: Permanent | Full-Time Salary: Market-Related Industry: Transport | Logistics | Finance | Accounts Payable About the Opportunity Qetello Holdings is recruiting on behalf of our client for an experienced Transporter Creditors Manager to join their Finance team based in Durbanville. This is an excellent opportunity for an experienced Creditors Manager, Accounts Payable Manager or Finance Team Leader who has strong creditors experience and enjoys leading people, improving processes and building effective supplier and transporter relationships.
The successful candidate will take overall responsibility for the day-to-day management of the Transporter Creditors Department , ensuring accurate and timely creditor processing, reconciliations, payments, POD management and query resolution. This is a hands-on management position requiring a strong combination of financial control, people leadership, stakeholder management and process improvement .
Candidates with previous experience within the transport, logistics, freight, supply chain or high-volume creditors environment will be particularly well suited to this opportunity. Key Responsibilities Creditors Department Management Lead and manage the Transporter Creditors Department and ensure departmental objectives are achieved. Manage the daily workflow and allocation of responsibilities across the team.
Maintain high standards of accuracy, productivity and service delivery. Create an approachable and supportive working environment that encourages open communication and accountability. Work collaboratively with the other Creditors Manager and Finance leadership team. Effectively manage a team with different personalities, experience levels and development needs. People Management & Team Development Manage the ongoing performance of employees within the department.
Conduct performance discussions and implement appropriate development plans where required. Identify training requirements and provide additional support to employees who require development. Participate in the recruitment and onboarding of new team members. Manage disciplinary and performance-related processes where necessary. Facilitate the appropriate handling of grievances and workplace conflict, escalating matters to HR where required.
Conduct regular check-ins with new employees and ensure successful integration into the department. Financial & Creditor Management Review and approve monthly creditor reconciliations. Ensure transporter accounts are accurately reconciled and outstanding items are investigated. Review creditor balances, outstanding queries and supporting documentation. Upload approved payments onto the accounting system.
Verify payment amounts, banking details and payment references before final processing. Maintain strong financial controls to reduce the risk of incorrect, duplicate or fraudulent payments. Ensure creditor transactions are processed accurately and within agreed deadlines. Transporter Relationship Management Build and maintain professional relationships with transporters and service providers. Maintain regular communication with transporters regarding accounts, outstanding documentation and queries.
Oversee the financial onboarding of new transporters. Arrange meetings relating to new or amended Standard Operating Procedures (SOPs). Conduct quarterly or ad hoc meetings with transporters where necessary to proactively address outstanding matters. Ensure transporter emails and account queries are responded to within acceptable turnaround times. Escalate persistent transporter issues where appropriate.
POD & Query Management Maintain oversight of outstanding Proof of Delivery (POD) documentation and creditor queries. Ensure accurate running logs are maintained for outstanding PODs and queries per transporter. Monitor outstanding query volumes and ensure these remain at manageable levels. Escalate persistent non-complia