Customer Account Manager at Africa Fleet Management Solution

The core business of Africa Fleet Management Solutions Ltd (AFMS) is to provide Fleet Management solutions which are client oriented and that result in cost savings and increase in operational efficiencies.Over the years, we have created a customizable solution that is modular and yet fully integrated and that will interface with all accounting systems to complete a seamless fleet management solution to meet all customer needs and requirements.

Our systems technology is from E-drive Technology Ltd (Israel), our hardware and software manufacturers. They provide the necessary systems support Customer Account Manager Key Responsibilities Maintain strong relationships with existing customers through regular communication and follow-ups. Identify new sales opportunities and generate leads through daily customer engagement. Meet sales targets and grow existing customer accounts through upselling and cross-selling.

Prepare quotations, sales profiles, proposals, and other sales documentation. Manage customer accounts and maintain accurate sales records. Receive, follow up, and resolve customer issues in coordination with technical and operations teams. Conduct customer visits and presentations when required. Ensure high levels of customer satisfaction and retention. Requirements Experience in sales, account management, fleet management, GPS, or telematics is an advantage.

Excellent communication, negotiation, and customer service skills. Strong sales and relationship-building abilities. Good organizational and problem-solving skills. Ability to work independently and achieve sales targets.