Customer Acquisition Manager

About the job: Key responsibilities: Manage relationships with existing and potential clients. Handle client onboarding, coordination and regular follow-ups. Ensure timely collection of payments and achieve assigned monthly collection targets. Coordinate with CRE, Backend, Production and Management teams for smooth client servicing. Maintain accurate client records, follow-ups, payments and service status in CRM.

Handle client queries, concerns and complaints professionally. Ensure clients receive timely updates regarding shoots, auditions, services and deliverables. Generate repeat business, referrals and additional sales from existing clients. Monitor pending payments and follow up until closure. Maintain daily/weekly collection and client-status reports. Ensure company policies, SOPs and service commitments are properly communicated and followed.

Support the Branch Manager in achieving branch revenue and collection targets. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 5,00,000 /year Experience: 1 year(s) Deadline: 2026-10-12 23:59:59 Skills required: MS-Office and English Proficiency (Spoken) About Company: STAR Media Network Private Limited is a renowned media and production house that operates in the entertainment industry with headquarters in Mumbai.

It's one of India's fastest-growing entertainment networks and a house of iconic brands that offers multi-platform, multi-generational, and multi-cultural brand experiences. Established with the vision of delivering high-quality content across various mediums, Star Media Network has gained a solid reputation for its exceptional work in television, film, and digital platforms. The company boasts a diverse portfolio of successful ventures, encompassing television production, film production, distribution, and digital content creation.

They have produced a wide range of engaging and popular content, including television dramas, reality shows, documentaries, feature films, and web series. Their commitment to innovation and creativity has allowed them to captivate audiences and gain a loyal following.