Customer Advisor Mutations & Application Processing (a) 80-100%

You enjoy regularly communicating with customers? You like to show your commitment in a collegial environment? Then Andreas looks forward to meeting you and perhaps welcoming you soon as a Customer Advisor (a). Customer Advisor Mutations & Application Processing (a) 80-100% You enjoy regularly communicating with customers? You like to show your commitment in a collegial environment? Then Andreas looks forward to meeting you and perhaps welcoming you soon as a Customer Advisor (a).

What to expect Recording and processing insurance applications for internal and external channels as well as handling and coordinating customer complaints Carrying out complex mutations, processing requests from social welfare offices and drafting standard and individual correspondence via various channels Providing telephone and written information on general insurance questions, benefit topics, products and services Supporting employees within the region in sales and support activities as well as participating in various projects What you bring Completed commercial vocational training and initial professional experience, preferably in a call centre or in the customer service of an insurance company Further training as an insurance intermediary VBV desirable or willingness to complete this Sound knowledge of MS Office (Word, PowerPoint, Excel) Confident German in spoken and written form, good English or French desirable Committed, team-oriented personality with a swift working style and high performance orientation Do you have questions about the application process?

Lukas Rätz HR Consultant 058 340 62 14 [email protected] LinkedIn Job ID: 34551 Outstanding employer Helsana is repeatedly recognised in the areas of health promotion, recruiting quality and work-life balance.