Job at a glance
Job searching is a lot better with someone in your corner.   Kelly® Professional & Industrial is seeking a Customer Service Representative to work at a leading organization in Avon, CT . Sound like something you’re interested in? We’ll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).
Salary/Pay Rate/Compensation: $19.00/hour | Weekly Pay Shifts: Monday-Friday | 10:00AM – 6:00PM & 11:00AM – 7:00PM | Full-Time Why you should apply to be a Customer Service Representative: 	 Competitive pay rate with temp-to-hire opportunity 	 Join a compassionate team dedicated to supporting Medicare participants 	 Safe, professional work environment with compliance-focused training 	 Gain valuable experience in the healthcare and insurance industry What’s a typical day as a Customer Service Representative?
You’ll be: 	 Serving as the primary point of contact for Medicare members, providers, pharmacies, and insurance carriers 	 Assisting with claim and prescription-related issues via phone and email 	 Clearly explaining benefits and resolving inquiries with patience and care 	 Ensuring timely and accurate documentation of all member interactions 	 Collaborating with internal teams to research and resolve complex cases 	 Following up consistently to ensure issues are fully resolved 	 Maintaining compliance with industry regulations and completing all required training This job might be an outstanding fit if you: 	 Have previous customer service experience, ideally in a healthcare or insurance environment (must have) 	 Possess knowledge of Medicare, Medicare Part D, and general insurance terminology (preferred) 	 Demonstrate excellent verbal and written communication skills 	 Show strong problem-solving and organizational abilities 	 Can multi-task, stay focused, and pay close attention to detail 	 Are proficient in Microsoft Outlook, Word, and Excel 	 Are comfortable navigating internal databases and web-based platforms 	 Exhibit patience, empathy, and professionalism What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit.
But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Service Representative today!
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