Customer Development Intern - eCommerce

Learning & Development Opportunities: You will have the chance to nurture your commercial mindset and develop new skills. By collaborating with our friendly, cross-functional teams, you will gain valuable exposure to how a local market operates. Growth & Variety: Operating in a vibrant, collaborative environment, you will play a meaningful role in supporting our day-to-day business performance while gaining a sense of personal ownership over your projects.

Global Exposure: You will get to work alongside trusted global brands and see how international strategies come to life, opening up exciting pathways for your future career. Our Purpose: Every day, we work together to help enrich and lengthen the special relationships between people and their pets. Job Purpose This internship is designed to be a welcoming and enriching stepping stone into the professional world.

Working within an industry-leading pet-food manufacturer, you will discover the inner workings of modern sales and account management. In this supporting role, you will act as a helping hand to our Customer Development Team as they work toward their commercial goals. By learning to turn daily insights into helpful recommendations, you will become a valued member of the team, assisting in strengthening important customer relationships and reaching our collective milestones., Nurturing Customer Relationships Insights & Learning: Help the Hill's team and our retail partners by gathering and looking into sales analytics, sharing helpful observations along the way.

Connecting with Others: Assist in building internal and external networks within retail accounts, helping to keep everyone engaged and aligned on business plans that ultimately deliver against sales objectives.. Customer Support: Act as an accessible point of contact for routine customer inquiries as you gradually grow into a knowledgeable product expert. Team & Operations Support Data & Analytics: Help the wider Customer Development team by pulling together weekly updates from a variety of interesting sources, such as retailer data, websites, price scraping tools, and internal reports.

Promotional Reviews: Assist the team in looking at how past promotions and events performed so we can learn what works best for the future. Market Observations: Learn to spot areas for improvement across the core sales and marketing principals and collaborate on ideas to help close those gaps. Digital Shelf Optimisation: Help track leading performance measures like out of stock rate, search rankings, content and product visibility for key eCommerce customers.

Essential Administration: Keep our daily operations running smoothly by assisting with administrative tasks like invoices, new line forms, promotional nominations, and price files. System Champion: Become the team's planning and forecasting expert using the Atlas system. You will learn to comfortably navigate the system to help track sales progress and commercial spending. Teamwork & Collaboration Meetings: Join and contribute to internal and customer meetings whenever the opportunity arises.

Project Support: Practice your communication skills by helping to coordinate and guide various ad-hoc projects across the team. Cross-Functional Exposure: Seize the opportunity to work alongside Marketing, Finance, Customer Service, and Logistics, gaining a well-rounded view of how a business grows together. Event Support: Lend a helping hand at trade shows and key consumer events from time to time., Joining the team for national sales meetings 2 to 3 times a year.

Attending occasional customer meetings as needed (UK based). Our Commitment to Inclusion Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect,