Job at a glance
Director of Maintenance Elmington Living At Elmington Living, we don't just manage properties — we build communities people are proud to call home. As the team behind 70 affordable and market-rate assets across the country, we've earned our reputation through relentless care, sharp execution, and an eye for detail that never quits, guided by People First, Always. Execution with Integrity. Excellence by Design.
Position Summary The Director of Maintenance, based in Nashville, TN provides strategic leadership and operational oversight for the maintenance function across Elmington's full multifamily portfolio, spanning affordable housing and conventional / market-rate communities throughout the Southeast. This role focuses on asset preservation, operational excellence, regulatory and physical-condition compliance, maintenance training, and capital project planning across both asset types.
The Director of Maintenance serves as the organization's maintenance subject matter expert, partnering closely with Regional Vice Presidents, Regional and Property Managers, executive leadership, and the Development and Construction teams to protect the portfolio's physical assets while driving consistency, efficiency, and resident satisfaction — regardless of funding source or asset class. WHY YOU'LL LOVE WORKING HERE Competitive compensation that reflects the market and the impact of the role Bonus opportunities tied to achievable KPIs Medical, dental, and vision benefits starting the 1st of the month following your hire date — no long waiting period Company-provided life insurance, short-term disability, and long-term disability coverage 401(k) eligibility after 90 days, with company match Vacation, sick, and personal time accrual to help you recharge 10 paid holidays each year Cell phone reimbursement to support you while you're out in the field Key Responsibilities Portfolio Maintenance Leadership Provide maintenance leadership and support across the full portfolio of affordable and conventional communities Establish and maintain company-wide maintenance standards, policies, and best practices, with track-specific guidance where affordable and conventional needs diverge Conduct routine site visits and property assessments across both portfolio types Identify operational risks and develop corrective action plans Monitor maintenance KPIs, including work order completion rates, preventive maintenance compliance, and apartment home turn performance, with weighting appropriate to each asset type (e.g., turn speed and make-ready cost carry particular weight on the conventional side; inspection readiness carries particular weight on the affordable side) Compliance Confidence Lead portfolio preparation for NSPIRE inspections across HUD-assisted and tax-credit affordable communities Lead preparation for lender- and insurer-driven physical condition assessments (PCAs) and loss-control inspections across the conventional portfolio Perform mock inspections and compliance audits appropriate to each community's regulatory or ownership requirements Develop corrective action plans and oversee implementation portfolio-wide Train site teams on NSPIRE standards, PCA/lender inspection expectations, life safety requirements, and inspection protocols relevant to their communities Track recurring deficiencies across the portfolio and establish preventative solutions Team Leadership & Support Design and implement maintenance training programs for both affordable and conventional site teams Develop onboarding and skill-development curricula for Maintenance Supervisors and Technicians, including amenity and building-systems training relevant to conventional communities Conduct in-person and virtual training sessions Identify succession planning opportunities within maintenance teams portfolio-wide Promote safety awareness and OSHA compliance across the portfolio Capital Project Planning & Scoping Assist in identifying capital improvement needs across both af