Director, SMB Sales

Lead, develop, and inspire a team of frontline managers and Account Executives, building a high-performing culture focused on coaching, accountability, and customer impact. Scale the EMEA SMB business by driving operational excellence across forecasting, pipeline management, inspection, and execution against revenue goals. Partner with SMB leaders across the Americas and JAPAC to build a globally consistent sales motion, sharing best practices and raising execution standards across regions.

Recruit, hire, and develop exceptional sales leaders while building a strong internal pipeline of future Mid-Market leaders and second-line managers. Coach managers through forecast reviews, pipeline inspections, deal strategy, call coaching, and performance management to improve both team execution and customer outcomes. Use data to identify opportunities, test new strategies, and continuously improve the SMB sales motion, including territory design, pipeline generation, productivity, and conversion.

Partner closely with Operations, Enablement, Marketing, Solutions Consulting, Customer Experience, and Product to influence the evolution of the SMB business and improve how we serve customers globally. Serve as an executive sponsor for strategic customer opportunities while representing the voice of EMEA in the continued evolution of Figma's global SMB strategy., Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews.

Additionally, if hired you will be required to attend in person onboarding. 8+ years of experience leading SaaS sales organizations, including at least 4 years in sales management. You've managed frontline leaders and spent at least 2 years in a second-line leadership role. You've led distributed sales teams across multiple countries and understand the differences between EMEA markets. Comfortable balancing long-term strategy with the realities of day-to-day execution.

Built and scaled teams of Sales Managers and Account Executives in a high-growth company. Ideally, you also have experience with SMB or Commercial SaaS sales, particularly in a product-led growth business. You know how to coach leaders, develop talent, and create inclusive teams that perform consistently. You've exceeded revenue targets while improving forecasting and building dependable sales processes.

Confident using data to make decisions and have worked closely with Marketing, Operations, Enablement, Product, and other go-to-market teams., Experience using or working with Figma, or other UX/UI experience Additional European language fluency (e.g. French, German, Spanish) Experience with Command of the Message or MEDDIC/MEDDICC sales methodology Background scaling teams across multiple EMEA markets simultaneously Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.

Figma's platform helps teams bring ideas to life-whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is growing our team of passionate people on a mission to make design accessible to all.

Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone - come make with us! Figma is looking for a Director, SMB Sales (EMEA) to join our growing Global Commercial organization. As Director of SMB Sales, EMEA, you'll lead a team of frontl