Electronic Security Service Technician

Kastle SystemsElectronic Security Service TechnicianUS-PA-BristolJob ID: 2026-5270# of Openings: 1Category: Service & Installationi2G Philadelphia, PAOverviewTogether, We Enhance Innovation and Growth i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more.

We excel in design, project management, commissioning, and enterprise technology integrations. i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most. The Electronic Security Service Technician installs, services, troubleshoots, and maintains electronic security systems including video surveillance, access control, intrusion detection, alarms, and related lowvoltage equipment.

This role ensures systems operate reliably, meet customer requirements, and comply with industry standardsResponsibilitiesInstall, configure, and test CCTV/IP camera systems, NVRs/VMS platforms, and networked security devicesInstall and service access control systems (card readers, door hardware, controllers, biometrics)Diagnose and repair intrusion alarm systems, sensors, panels, and communication modulesPerform preventive maintenance, system inspections, and firmware/software updatesRun, terminate, and label lowvoltage cabling (Cat5/6, coax, fiber)Read and interpret blueprints, wiring diagrams, and technical schematicsProvide onsite and remote technical support to customers and internal teamsDocument service activities, parts used, and system configurationsEnsure compliance with safety standards, company policies, and local regulationsCollaborate with project managers, engineers, and vendors to resolve complex issuesQualificationsExperience with electronic security systems (video, access, intrusion)Strong understanding of IP networking, switches, PoE, and basic routingAbility to use diagnostic tools (multimeter, cable tester, laptopbased utilities)Knowledge of lowvoltage wiring standards and installation best practicesStrong problemsolving and customerservice skillsAbility to work independently in the fieldValid driver’s license; ability to lift equipment and work on laddersPI287030947