Engagement Manager

The Senior Engagement Manager will work closely with national leaders, regional teams, People professionals, service designers, professional networks and Trade Union representatives, the National Engagement Lead across England to create meaningful opportunities for collaboration and co-design, helping to ensure transformation is informed by the needs and experiences of those who deliver and use People Services.

Building trusted relationships, driving stakeholder confidence and supporting the successful adoption of new services, operating models and ways of working. Lead regional engagement activities for TPS, ensuring stakeholders are informed, involved and prepared for change. Coordinate engagement events, workshops and feedback activities, ensuring regional views shape programme decisions and support successful transformation delivery.

We are looking for ambitious, collaborative and delivery-focused individual who thrive in complexity and are passionate about improving public services., The role plays a pivotal role in the National Engagement team. Keys skills Significant experience leading stakeholder engagement, communications or change programmes within complex NHS, healthcare or public sector environments. Proven ability to develop and deliver large-scale engagement strategies that build understanding, commitment and adoption of transformational change.

Strong leadership experience, with a track record of building, developing and motivating high-performing teams to deliver against ambitious objectives. Exceptional stakeholder management and influencing skills, with experience engaging senior leaders, regional teams, professional networks, system partners and Trade Union representatives., Experience delivering stakeholder engagement, communications or change initiatives within complex NHS, healthcare or public sector environments.

Strong relationship-building skills, with experience working collaboratively with regional stakeholders, People teams, programme teams and senior leaders. Proven ability to plan and deliver engagement activities, workshops and events that build understanding, participation and commitment to change. Experience gathering, analysing and presenting stakeholder insight and feedback to inform decision-making and improve programme delivery.

Excellent communication skills, with the ability to translate complex information into clear, engaging and accessible messages for a range of audiences. Strong organisational and project management skills, with the ability to manage multiple priorities, coordinate activity across regions and deliver high-quality outcomes in a fast-paced environment. You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Secondments, Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area. Educated to degree level in communications, journalism, public relations, marketing or a related field, or demonstrable equivalent professional experience., Significant experience leading stakeholder engagement, communications or change programmes within complex NHS, healthcare or public sector environments.

Proven ability to develop and deliver large-scale engagement strategies that build understanding, commitment and adoption of transformational change. Strong leadership experience, with a track record of building, developing and motivating high-performing teams to deliver against ambitious objectives., Experience of leading engagement on transformational programmes., Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement., Experience of HR and OD and People Services within the NHS.

The NHS Transforming People Services (TPS