Job at a glance
Responsibilities Administer and ensure high availability of collaboration tools and company directories (Google Workspace, Microsoft 365, Slack, and Active Directory) Lead governance and the complete lifecycle of workstations and mobile devices (OS management, image standardization, patch application, security software compliance, and hardware lifecycle control) Manage IAM/IdP solutions, ensuring best practices for user lifecycle, access recertification, segregation of duties (SoD), and RBAC models Technically lead strategic IT area projects and implementation of new solutions Act as N3 escalation for access management and support, resolving complex user infrastructure incidents Participate in critical incident crisis rooms Requirements Solid experience in administration and governance of Google Workspace, Microsoft 365, and Active Directory environments Consolidated experience in identity and access management (IAM/IdP) Practical experience in centralized endpoint and mobile device management via MDM History of working in N3 advanced support and technical facilitation of crisis rooms Proven experience in technical project management and implementation of new IT solutions Preferred Qualifications Experience in user lifecycle management, RBAC, SoD matrix, and periodic recertification Experience with IGA (Identity Governance & Administration) and PAM (Privileged Access Management) tools Experience in IdP/IAM and MDM migration projects (Jumpcloud knowledge is a plus) Knowledge of process automation and scripting (PowerShell, Python, Bash, or M365/Google Workspace APIs) Benefits Meal and/or food vouchers (Flash) SulAmerica health and dental insurance Extended maternity and paternity leave Daycare assistance Health partnerships (Wellhub and Zenklub) Education incentives Flight discounts Pet health insurance partnership Access to Arco educational materials for children of employees Partnerships for MBA and Post-Graduation